I was working in a company where our support agents handled emails, cases, and live chats from customers. The problem was that some agents received too many requests, while others received very few. Customers had to wait longer, and agents were frustrated. To solve this, we enabled Omni-Channel in Salesforce. After setting it up, customer … Read more >>>
A company wants to know the exact age of its customers based on the Date of Birth stored in Salesforce. Instead of calculating it manually every time, they want a formula field that will automatically show the customer’s age in years on the record. In this article, we will learn how to use the Salesforce formula … Read more >>>
In Salesforce Lightning data tables, we can add row-level actions to perform actions specific to a single row in the data table, such as edit, view, or delete the record directly from the data table using the concept of navigation. In this Salesforce tutorial, we will learn how to add row-level actions in LWC datatable … Read more >>>
While working on the Tableau reports, I noticed that the calculations I had applied were changing according to the dimensions I had added to the view. For example, I added a calculation to display total sales by customer. When adding another field, such as Region or Category, the results changed, making it difficult to display … Read more >>>
When we want to send data from Salesforce to an external system like a Google API or a payment system, we need to provide authentication details (username, password, or access token). If we write these details directly in Apex code, it is not secure and difficult to maintain. To solve this, we set up External Credentials in Salesforce. It … Read more >>>
In the Salesforce LWC data table, we can add action buttons to view, edit, or delete a record from the data table. In this Salesforce tutorial, we will learn how to add action buttons in the Salesforce LWC data table for each row. Add buttons in the Salesforce LWC data table To create a Salesforce … Read more >>>
In the Salesforce LWC Lightning data table, you might be required to add a hyperlink to a record name or links to a URL in a table column to navigate to the record detail page or an external URL. In this Salesforce tutorial, we will learn how to add hyperlinks to columns in the LWC … Read more >>>
In Salesforce, checkbox fields represent boolean values, which means the checkbox is selected when the value is true and unchecked when false. In this Salesforce tutorial, we will learn how to add checkbox fields in the LWC data table columns to display the status of the boolean values through checkboxes. Display the Checkbox field in the Salesforce … Read more >>>
In Salesforce Lightning data tables, we don’t have any built-in feature to freeze a column in LWC Lightning data tables. However, we can fix or freeze a table column in the LWC data table using the custom CSS method and combining it with JavaScript logic. With the feature of fixing a column in a data … Read more >>>
In Salesforce LWC data tables, when we display data, we use the type parameter to define the data type of the column field. For example, to display a currency field, we will use type: currency. In the LWC lightning data table, we don’t have a default type to display an image in the data table column. … Read more >>>