Salesforce Admin Training
The Salesforce Admin Training Course is designed to take learners from foundational concepts to real-world Salesforce administration through 10 well-structured modules and 50+ hours of practical video training. By enrolling, participants develop the skills required to configure, customize, and maintain Salesforce orgs effectively, making them ready for Salesforce Admin roles.
Who Is This Course For?
Whether you’re starting fresh or sharpening existing skills, this course meets you where you are.
Beginners & Freshers
Start with Salesforce fundamentals without assuming previous Salesforce experience.
Career Switchers
Build practical Salesforce skills for moving into an Admin or CRM-focused role.
Salesforce Beginners
If you’ve completed tutorials but still don’t know how to configure a real Salesforce org, this course gives you a structured path.
Working Professionals
Learn Salesforce administration alongside your current job with self-paced training.
Existing Salesforce Users
Strengthen your knowledge of security, data management, automation, reports, and administration.
Learn Salesforce Administration by Doing, Not Just Watching
Most Salesforce courses explain what a feature does. This course focuses on how an administrator actually uses that feature in a Salesforce org. You will see how to work through real Salesforce scenarios throughout the training.
Real Business Scenarios
Learn concepts through situations that Salesforce Admins commonly face.
Step-by-Step Demonstrations
Follow the configuration from start to finish instead of only learning the theory.
Hands-On Practice
Apply what you learn inside a Salesforce environment.
Admin-Focused Learning
Focus on configuration, security, data, reporting, automation, and the day-to-day responsibilities of an Admin.
Choose How You Want to Learn Salesforce
Start with the focused Admin course, or go further with the complete bundle.
- ✓ 50+ hours of video training
- ✓ 10 structured modules
- ✓ Lifetime access
- ✓ Course materials
- ✓ WhatsApp community
- ✓ Dedicated support
- ✓ Certificate of completion
- ✓ Admin + Developer + Agentforce training
- ✓ 95+ hours of video training
- ✓ Lifetime access
- ✓ Course materials
- ✓ Hands-on projects
- ✓ Community support
- ✓ Certificate of completion
- ✓ Placement support
Everything You Need to Learn Salesforce Admin
50+ Hours of Video Training
10 Structured Modules
PDFs & Course Materials
Practice Exercises
Lifetime Access
Future Course Updates
WhatsApp Community
Doubt Support
Interview Preparation
Certificate of Completion
Salesforce Admin Course Curriculum
10 practical modules covering the core skills required to configure, secure, manage, and automate Salesforce.
- Salesforce CRM Fundamentals
- Importance of CRM in Modern Businesses
- Salesforce Architecture Overview
- Understanding the Salesforce Release Cycle
- Business Benefits of Salesforce
- Salesforce Platform Ecosystem Overview
- Introduction to the Salesforce Environment
- Key Characteristics of the Salesforce Platform
- Salesforce Environment Types: Production, Development, and Testing
- Understanding Salesforce Editions and Use Cases
- Salesforce Pricing Models and Packages
- Setting Up a Salesforce Developer Account
- Logging In, Logging Out, and Account Recovery
- Resetting a Salesforce Developer Environment
- Overview of Salesforce Lightning Experience
- Key Features of the Lightning User Interface
- Introduction to Salesforce Classic Interface
- Core Features of Salesforce Classic UI
- Switching Between Lightning and Classic Experiences
- Salesforce Home Page and Home Tab Overview
- Introduction to Lightning App Builder
- Navigating the Lightning App Builder Interface
- Creating, Modifying, Activating, and Managing Home Pages
- Introduction to Data Security in Salesforce
- Understanding Salesforce Data Access Levels
- User Management Overview in Salesforce
- Adding and Managing Single or Multiple Users
- Editing User Details and Account Settings
- Freezing and Unfreezing Salesforce User Accounts
- Deactivating and Restoring Salesforce Users
- Unlocking Locked Salesforce User Accounts
- Managing User Passwords in Salesforce
- Configuring Password Policies and Security Settings
- Resetting, Expiring, and Bulk Password Management
- Org-Level Security Restrictions Using IP Controls
- Profile-Based IP Restrictions and Login Hours
- Profiles Overview and Types in Salesforce
- Editing Standard Profiles and Creating Custom Profiles
- Cloning and Managing Custom Salesforce Profiles
- Introduction to Permission Sets
- Creating and Assigning Permission Sets to Users
- Object-Level Security Configuration
- Managing Object Access via Profiles and Permission Sets
- Field-Level Security and Field History Tracking
- Configuring Field Access Using Profiles and Permission Sets
- Record-Level Security Overview
- Organization-Wide Defaults (OWD) Configuration
- Role Hierarchy and Grant Hierarchy Management
- Public Groups Overview and Setup
- Sharing Rules: Owner-Based and Criteria-Based
- Manual Sharing and Administrative Controls
- Overview of Salesforce Apps and Use Cases
- Understanding Salesforce App Categories
- Creating, Modifying, and Managing Custom Apps
- Removing and Cleaning Up Unused Custom Apps
- Introduction to Salesforce Objects
- Standard, Custom, and External Object Types
- Building and Managing Custom Objects
- Extending Data Access with External Objects
- Configuring External Data Sources in Salesforce
- Introduction to Salesforce Tabs
- Standard, Custom, and Visualforce Tab Types
- Creating Custom Tabs in Salesforce
- Adding, Removing, and Reordering Tabs
- Managing Tabs via Apps and App Manager
- Understanding and Configuring Tab Visibility
- Controlling Tab Access Using Profiles and Permission Sets
- Introduction to Salesforce Fields and Data Types
- Auto Number Fields for Unique Record Identification
- Formula Fields: Basics and Advanced Use Cases
- Roll-Up Summary Fields for Data Aggregation
- Relationship Fields: Lookup and Master-Detail
- External Lookup Relationships and Data Integration
- Checkbox and Picklist Field Types
- Multi-Select Picklists and Configuration Best Practices
- Text Field Types: Text, Text Area, Long Text, and Rich Text
- Encrypted Text Fields and Data Security
- Number, Currency, Percent, and Phone Field Types
- Date, DateTime, and Time Field Management
- Email, URL, and Geolocation Field Types
- Address Field Type and Location Data Handling
- Introduction to Advanced Salesforce Formulas
- Building Complex Formulas Step by Step
- Understanding Salesforce Formula Functions
- Date and Time Functions in Real-World Scenarios
- Logical Functions for Decision-Making
- Mathematical and Text Functions for Data Manipulation
- Introduction to Page Layouts and UI Customization
- Creating Page Layouts and Managing Layout Assignments
- Introduction to Record Types and Record Type Creation
- Managing Picklists and Business Processes Using Record Types
- Assigning Record Types to Profiles
- Understanding Salesforce Search Layouts
- Custom Buttons for Detail Pages and List Views
- Compact Layouts and Record-Type-Based Assignments
- Creating and Managing Custom List Views
- List View Filters and Inline Editing
- Updating Records Using Salesforce Quick Actions
- Quick Actions and Global Publisher Layout Overview
- Introduction to Salesforce Schema Builder
- Designing and Visualizing Data Models with Schema Builder
- Approval Processes in Salesforce
- Configuring and Managing Approval Workflows
- Introduction to Validation Rules in Salesforce
- Creating and Managing Validation Rules in Salesforce
- Introduction to Salesforce Reports and Report Types
- Creating Report Folders and Tabular Reports
- Building Summary and Matrix Reports
- Custom Report Types and Joined Reports
- Applying Filters and Creating Report Formulas
- Scheduling, Exporting, and Managing Reports
- Sharing Reports and Dashboards in Salesforce
- Introduction to Salesforce Dashboards and Dashboard Types
- Creating Dynamic Dashboards in Salesforce
- Introduction to Data Import Wizard in Salesforce
- Overview of Salesforce Data Export Services
- Installing and Configuring Salesforce Data Loader
- Bulk Record Insertion Using Data Loader
- Update and Upsert Operations with Data Loader
- Delete, Undelete, and Hard Delete Operations
- Export and Export All Operations Using Data Loader
- Understanding Record IDs in Salesforce
- Using External IDs for Data Integration
- Salesforce Security Token Overview
- Preventing Duplicate Records During Data Import
- Data Management Best Practices in Salesforce
- Meet Your Instructor and Salesforce Flow Course Introduction
- Salesforce Flow Builder Overview: Canvas, Elements, Flow Types, and Resources
- Introduction to Screen Flows with Step-by-Step Walkthrough
- Screen Flow Use Cases: Record Creation, Email Notifications, File Uploads, and Bulk Record Creation
- Introduction to Record-Triggered Flows
- Record-Triggered Flow Use Cases: Update Related Records, Chatter Posts, and Task Assignment
- Introduction to Scheduled-Triggered Flows
- Scheduled Flow Use Cases: Automated Emails, Daily Jobs, and Birthday/Anniversary Notifications
- Introduction to Auto-Launched Flows
- Auto-Launched Flow Use Cases: Invocation via Record-Triggered Flow, Apex Triggers, and Scheduled Flows
- Introduction to Platform Event-Triggered Flows
- Platform Event Use Cases: Chatter Alerts and Record Creation from External Systems
- Flow Design Best Practices and Performance Considerations
- Final Thoughts: Continuous Practice and Staying Connected
Learn From Practicing Salesforce Professionals
Shubham Kanse
Shubham is an experienced Salesforce and Agentforce Consultant who helps organizations build scalable CRM solutions, intelligent automations, and AI-powered business processes on the Salesforce platform. He is skilled across Salesforce Administration, Apex development, Flow automation, Lightning Experience, and Agentforce implementation, delivering efficient, user-friendly solutions for real business needs.
He has worked on real-time business applications, customer experience improvements, and enterprise process automation across Admin, Developer, and Agentforce projects. This course was created to share that practical, on-the-job Salesforce knowledge rather than just theory — every module is built around how admins actually configure, troubleshoot, and manage a live Salesforce org.
His teaching approach centers on showing the “why” behind each configuration through real business scenarios, step-by-step demonstrations, and hands-on practice, so learners can apply concepts directly instead of just watching.
Tanya Puri
Tanya is working as a Salesforce consultant with TSinfo Technologies, having expertise in both Salesforce administration and development. For the last few years, she has successfully delivered Salesforce projects to various clients ranging from small to large organizations. She has experience in Salesforce integration, reports, dashboards, automation, and data analytics. She has trained hundreds of Salesforce enthusiasts and delivered various Salesforce solutions such as Education Cloud, E-commerce Platform, Healthcare, and Event Registration.
What Learners Are Saying
“I had worked with Salesforce as a user but didn’t understand how the Admin side actually worked. The course helped me understand profiles, permission sets, security, reports, and Flow much more clearly. The practical examples were especially useful because I could follow along and build the same configurations in my org.”
“What I liked most about the course was the way Salesforce concepts were explained through business scenarios. Instead of just showing where to click, the training explained why a particular configuration was needed. The sections on data management, relationships, and security helped me a lot in my day-to-day Salesforce work.”
“I was completely new to Salesforce when I started this course. Initially, terms like Profiles, OWD, Role Hierarchy, Record Types, and Flow were confusing to me. The step-by-step approach made them much easier to understand. I also liked that the curriculum progressed from the basics into more practical Admin tasks.”
“I had already completed a few Salesforce tutorials before taking this course, but I still struggled to connect the individual features together. This training gave me a much better understanding of how configuration, security, data, reporting, and automation work together. The Flow module was particularly helpful.”
“The security and data management topics were the most valuable for me. I finally understood the difference between Profiles, Permission Sets, OWD, Roles, and Sharing Rules and when each one should be used. The course is structured in a way that makes it easy to go back and review a specific topic when needed.”
“I wanted to learn Salesforce Administration but didn’t know where to start. This course gave me a clear learning path from Salesforce fundamentals through configuration, security, reports, data management, and Flow. I especially appreciated the practical exercises because they helped me move beyond simply watching the videos.”
Frequently Asked Questions
Ready to Start Learning Salesforce Administration?
Build the Salesforce skills you need to configure users, manage data, secure your org, create reports, and automate business processes with Flow. Start the Salesforce Admin Course today and learn at your own pace.