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New Button Missing on Account Object in Salesforce

Updated May 19, 2025 by Bijay Kumar

In Salesforce CRM, there is a New button feature on the record page for standard objects like Account, Opportunity, Cases, Leads, etc. This new button is visible in the list view of the specific object.

When the sales team tried to create account records using the New button, they noticed that it was not visible in the list view of the Account object, so they could not create new accounts.

As a system admin, I looked into it and noticed some misconfiguration in the List View Button Layout of the Account object. I will explain the method for this issue and add the New button to the Account object list view.

New button missing on Account object in Salesforce

This Tutorial Covers:

Toggle
  • Add the Missing New Button on the Account Record Page
  • New Button is Missing in the Opportunity List View
  • Conclusion

Add the Missing New Button on the Account Record Page

To add the missing new button on the Account record page, navigate to Salesforce Lightning’s setup page and follow the steps below.

1. On the setup page, click on the Object Manager tab. Then, in the next window, click on the Account object.