In Salesforce CRM, there is a New button feature on the record page for standard objects like Account, Opportunity, Cases, Leads, etc. This new button is visible in the list view of the specific object.
When the sales team tried to create account records using the New button, they noticed that it was not visible in the list view of the Account object, so they could not create new accounts.
As a system admin, I looked into it and noticed some misconfiguration in the List View Button Layout of the Account object. I will explain the method for this issue and add the New button to the Account object list view.
Add the Missing New Button on the Account Record Page
To add the missing new button on the Account record page, navigate to Salesforce Lightning’s setup page and follow the steps below.
1. On the setup page, click on the Object Manager tab. Then, in the next window, click on the Account object.
2. Click on List View Button Layout in the account object setup. In the next window, click on the drop-down (⬇️) icon corresponding to the List View option and click on the Edit option.