Build real Salesforce AI agents, live with an expert
Two weeks of live, hands-on Agentforce sessions: design, build, test and deploy intelligent agents with Agent Builder, Agentforce Script, custom actions, APIs, Prompt Builder and Data Cloud.
9:30 AM – 11:30 AM EDT
Recordings included
Who Is This Agentforce Training For?
Salesforce Administrators
Learn how to configure AI agents, agent actions, prompt templates, and Salesforce data experiences.
Salesforce Developers
Build custom agent actions using Apex, Flows, APIs, and Salesforce automation.
Salesforce Consultants
Understand how to design and implement AI agent solutions for real business use cases.
Salesforce Architects
Explore Agentforce architecture, AI agent design, integrations, RAG, and autonomous automation.
Aspiring Agentforce Professionals
Start your journey in Salesforce AI and learn how to build intelligent AI agents from scratch.
Freshers & Career Returners
Build practical Agentforce skills through live, hands-on training and real projects.
Complete Course Curriculum
6 modules · 36 topics · built and demonstrated live, session by session.
01Module 1: Introduction to Agentforce Script10 topics
- Introduction to Agentforce and AI Agents.
- Introduction to Agentforce Studio.
- Create Your Agentforce Employee Agent With Agentforce Script
- Building Blocks of Agentforce — Subagent, Instructions, and Actions.
- Create Custom Action Using Apex.
- Create Custom Action Using Flow.
- Need for Multiple Employee Agents in Agentforce.
- Assigning an Agent to a Different Group of Users in Salesforce.
- Atlas Reasoning Engine in Agentforce.
- Einstein Trust Layer in Agentforce.
02Module 2: Agentforce Service Agent7 topics
- Create a Agentforce Service Agent with Agent Script
- Deploy Agent to Community Site
- Transfer Chat From AI Agent to Human AGent
- Service Agent Gree User By name
- Create case if Human Agent is not available
- Agent for Setup in Salesforce
- Developing a Customer Verification Sub-Agent from Scratch
03Module 3: AI Agent with External API4 topics
- Get Data from External System Action with Apex
- Get Data from External System Action with Flows
- Create data into External System Action with Apex
- Create data into External System Action with Flows
04Module 4: Prompt Template & Prompt Engineering6 topics
- Introduction to Prompt template and Prompt Builder
- Build First Prompt template Field Generation
- Build Prompt template and invoke Flows from the template and Vice Versa
- Build Prompt template to be used as custom Actions for Agent Actions
- Build complex prompt template using Flex type, Invoke Prompt template from Apex
- Invoking Prompt Templates through REST API
05Module 5: Agentforce Tools7 topics
- Agentforce Data Library: Set up Data cloud intro to RAG, DLO, DMO, Retrievers
- Load data from Data Stream to Data Cloud
- Search Index and Custom Data Retriever in Salesforce
- Create Agent with Agentforce data library, Learning how agent access RAG data
- Introduction to the Data Triggered Agents to be Invoked When Record changes
- Invoking Agents from Record-Triggered Flow to run Autonomously in the Backend
- Data Triggered agents With Data cloud to Access unstructured Data
06Module 6: Build Agents Live Using Agentforce2 topics
- Build an AI CRM Assistant — For Salesforce Users.
- Build Customer AI Service Agent — For Customers.
Learn Agentforce by building it, live
Every session is hands-on: you build agents, actions and prompts alongside the trainer, in a real org.
Enroll in live training →What You’ll Walk Away With
Build & Configure AI Agents
Build and configure AI agents using Agentforce and Agentforce Script.
Build Custom Agent Actions
Build custom agent actions using Apex, Flow, and Salesforce automation.
Connect Agents With External Systems
Connect agents with external systems using APIs, Apex, and Flows.
Work With Prompt Templates & AI
Work with prompt templates, prompt engineering, and AI-powered Salesforce experiences.
Work With Salesforce Data & RAG
Work with Salesforce data, Data Cloud, RAG, retrievers, and Agentforce Data Library.
Build Autonomous AI Experiences
Build autonomous AI experiences using data-triggered agents and record-triggered flows.
Meet Your Trainer
Shubham
Shubham is an experienced Salesforce and Agentforce Consultant with hands-on experience in building Salesforce solutions, automation, AI agents, integrations, and real-world business applications.
In this live training, you will learn Agentforce through practical demonstrations, hands-on exercises, real projects, and live implementation sessions.
Real Feedback From Salesforce Professionals
★★★★★
The training helped me understand Agentforce concepts in a practical way. The live sessions and hands-on examples made it easy to follow.
★★★★★
I liked how the training covered Agentforce, Prompt Builder, Flow, Apex, and real use cases. It was very helpful for learning Salesforce AI.
★★★★★
The instructor explained complex topics clearly and showed how to build AI agents step by step.
★★★★★
The hands-on projects helped me understand how Agentforce works in real Salesforce environments.
★★★★★
I learned how to build custom agent actions using Flow and Apex, which was very useful.
★★★★★
The training gave me confidence to start working with Agentforce and AI agents.
FAQ
Is this training suitable for beginners?
Yes. This training is designed for beginners, Salesforce Admins, Developers, Consultants, and anyone who wants to learn Agentforce.
Will the sessions be live?
Yes. All sessions will be live and interactive.
Will I get session recordings?
Yes. Session recordings will be included.
Will there be hands-on projects?
Yes. You will build hands-on Agentforce projects during the training.
Do I need coding knowledge?
Basic Salesforce knowledge is helpful. Some topics will include Flow, Apex, APIs, and integrations.
Ready to build your Agentforce skills?
Two weeks, 10 live sessions, two hands-on projects and lifetime access to the recordings.
Enroll in live training → Questions first? Talk to us · Enrolling from India? Use this link.