Salesforce Agentforce Live Training — Build Real AI Agents Through Live, Hands‑On Training

Build, test, and deploy intelligent AI agents with expert-led live sessions—designed for Salesforce Admins, Developers, Consultants, and aspiring Agentforce professionals.

Live Online Training
Practical Use Cases
Recordings Included
Certificate of Completion
Learn live—not only through recorded videos. Build real Agentforce solutions step by step and get live Q&A, demos, and guided support.
LIVE AGENTFORCE TRAINING OVERVIEW
AI‑201 Friendly
What You’ll Learn
  • Build agents for service, sales, employee, and business‑process scenarios.
  • Create custom agent actions using Flow and Apex.
  • Design effective prompts with Prompt Builder.
  • Connect trusted Salesforce data and Data Cloud concepts.
  • Understand agent testing, deployment, and real‑world implementation approaches.
  • Get your questions answered during live sessions.
Weekday Group • 2 hrs/day
One‑to‑One • Flexible
Weekend Fast‑Track • 4 hrs/day

Learn More Than Agentforce Basics

Agentforce is not just about creating an agent—it is about connecting AI with Salesforce data, business processes, automations, and customer experiences. In this live training, you will learn how to turn real business requirements into working Agentforce solutions with practical, instructor-led guidance.

Practical, Implementation‑Ready Skills

Learn the end‑to‑end lifecycle of Agentforce—from design to deployment—using real Salesforce scenarios, not just theory.

  • Build agents for service, sales, employee, and business‑process scenarios.
  • Create custom agent actions using Flow and Apex.
  • Design effective prompts with Prompt Builder.

Designed for Real‑World Use

Learn how to connect trusted Salesforce data, leverage Data Cloud, and deploy agents safely within your organization.

  • Connect Salesforce data and Data Cloud concepts.
  • Understand agent testing, deployment, and implementation approaches.
  • Get your questions answered live in every session.

Choose the Learning Format That Fits Your Schedule

Select the batch that matches your work style and availability. All formats are live, interactive, and focused on practical Agentforce implementation.

Training Format Schedule Best For Action
Weekday Group Training Monday to Friday, 2 hours daily Professionals who prefer steady, structured learning Enroll Now
One‑to‑One Live Training Flexible schedule Learners who need personalized mentoring or project support Contact Us
Weekend Fast‑Track Batch Saturday & Sunday, 4 hours daily, across two weekends Busy working professionals who want an intensive learning plan Reserve Your Seat
Weekday Group Batch

Learn Agentforce Live, Every Weekday

Monday to Friday | 2 Hours Daily | Live Online

Join a focused group batch and learn Agentforce through a clear, step‑by‑step roadmap. Build practical skills, participate in live discussions, and learn alongside other Salesforce professionals.

  • Instructor‑led live online sessions.
  • Structured weekday learning plan.
  • Hands‑on demos and practical exercises.
  • Live doubt clearing and peer learning.
  • Session recordings included.
  • Small batch for better interaction.
Weekend Fast‑Track Batch

Fast‑Track Your Agentforce Skills This Weekend

Saturday & Sunday | 4 Hours Daily | Two Consecutive Weekends

A practical, intensive format designed for professionals who cannot attend weekday sessions. Gain live training, hands‑on exposure, and a structured learning path—without affecting your workweek.

  • 16 hours of live instructor‑led training.
  • Four intensive sessions over two weekends.
  • Practical demonstrations and guided learning.
  • Ideal for working professionals.
  • Session recordings included.
  • Limited seats for a focused learning experience.
One‑to‑One Live Training

Personalized Agentforce Training Built Around You

Get dedicated, one‑to‑one training tailored to your current role, skill level, project needs, and preferred schedule.

Whether you are preparing for AI‑201, working on a client implementation, building a portfolio project, or moving into an AI‑focused Salesforce role, this training is designed around your goals.

  • Personal attention from an experienced trainer.
  • Flexible timing and customized learning plan.
  • Guidance for real projects and use cases.
  • Dedicated doubt clearing and mentoring.
  • Faster, focused learning at your pace.

Meet Your Trainer

Learn directly from a hands‑on Salesforce and Agentforce consultant who actively designs real‑time business applications, intelligent automations, and AI‑powered solutions.

Trainer
Shubham Kanse
Experienced Salesforce and Agentforce Consultant | 4x Salesforce Certified

Shubham is a Salesforce and Agentforce consultant who helps organizations build scalable CRM solutions, intelligent automations, and AI‑powered business processes using Salesforce technologies.

He works extensively with Salesforce Development, Apex, Flow Automation, Lightning Experience, and Agentforce implementation to deliver efficient and user‑friendly solutions.

  • Designs real‑time business applications on Salesforce.
  • Improves customer experience through automation and AI.
  • Streamlines enterprise operations with intelligent workflows.
  • Shares practical Salesforce knowledge through webinars, technical content, and hands‑on training.
View Salesforce Trailblazer Profile →

Real Feedback From Salesforce Professionals

Hear from learners who have used this training to deploy real Agentforce solutions, understand Data Cloud and RAG, and advance their careers.

I’ve taken several Salesforce courses online, but this live training was on another level. The instructor broke down RAG, Data Cloud, and Retrievers in a way that finally clicked for me. By Week 2, I had a fully working Service Agent running on an Experience Cloud site — something I couldn’t have done on my own.

Michael T.
Salesforce Consultant, Austin, Texas

Session 8 on RAG and Data Cloud was a revelation. The instructor explained DLO, DMO, and Retrievers better than any documentation I had read. Worth every dollar.

Rahul M.
Salesforce Developer, Pune

As someone transitioning from a Salesforce Admin role into AI implementation, this training gave me exactly what I needed. The live format meant I could ask questions in real time and get answers specific to my use case. Session 10’s interview prep alone helped me land a new role within 3 weeks of completing the training.

Sarah L.
Salesforce Admin → AI Specialist, Toronto, Canada

I was skeptical about a live online training — I’ve been burned by ‘live’ courses that were just replayed recordings. This was genuinely live, genuinely interactive, and genuinely worth every dollar. The Apex‑based custom actions module and the Slack Employee Agent deployment were highlights for me. Highly recommend to any Salesforce developer looking to upskill fast.

David R.
Senior Salesforce Developer, Seattle, Washington

The live format made all the difference. I could ask questions in real time and get immediate answers. By Session 5, I had already deployed a working Service Agent on a Community site.

Priya S.
Salesforce Admin, Bengaluru

Complete Course Curriculum

A structured, multi‑module roadmap that takes you from Agentforce fundamentals to building live AI agents and CRM assistants on Salesforce.

Module 1: Introduction to Agentforce
  • Introduction to Agentforce and AI Agents.
  • Introduction to Agent Builder.
  • Create Your 1st Agent in Agentforce.
  • Building Blocks of Agentforce – Subagent, Instructions, and Actions.
  • Introduction to Agent Builder in Salesforce.
  • Create Custom Action Using Apex and Flows.
  • Need for Multiple Employee Agents in Agentforce.
  • Assigning an Agent to a Different Group of Users in Salesforce.
  • Atlas Reasoning Engine in Agentforce.
  • Einstein Trust Layer in Agentforce.
Module 2: Agentforce Script
  • Introduction to Agent Script: The need of Hybrid Reasoning for Agents.
  • Create a new Agent using Agent Script.
  • Create Agents using Canvas and Script in Agent Script.
  • Assign Permissions, Test the agent from the new Enhanced Preview mode.
  • Build a Complex Custom Action Using Flow.
  • Agent for Setup in Salesforce.
Module 3: Service Agent, Community Site, & Context Variables
  • Create and Deploy Service Agent on Community Site.
  • Transfer Conversation AI Agent to Human Agent.
  • Context Variables – How Agentforce Service Agent Greets by User’s Name.
  • AI Agent with External APIs.
  • Agentforce Testing Centre Salesforce | Setup, Features & Tips.
Module 4: Agentforce Tools & Salesforce Data Cloud
  • Introduction to Data Triggered Agents to be Invoked When Record Changes.
  • Invoking Agents from Record‑Triggered Flow to Run Autonomously in the Backend.
  • Agentforce Data Library: Setup, Data Cloud Intro to RAG, DLO, DMO, Retrievers.
  • Create Agent with Agentforce Data Library, Learning How Agent Accesses RAG Data.
  • Data Triggered Agents With Data Cloud to Access Unstructured Data.
  • Introduction to Model Context Protocol.
  • Setup Salesforce MCP in VS Code and Cursor AI IDE.
  • Exploring all the Tools from Salesforce MCP Server.
  • Introduction to Model Builder and Configuring OOB and Custom LLM Models.
Module 5: Prompt Template & Prompt Engineering
  • Introduction to Prompt Template and Prompt Builder.
  • Build First Prompt Template, Invoke Apex Class from Prompt Template.
  • Build Prompt Template and Invoke Flows from the Template and Vice Versa.
  • Build Prompt Template to Be Used as Custom Actions for Agent Actions.
  • Build Complex Prompt Template Using Flex Type, Invoke Prompt Template from Apex.
  • Invoking Prompt Templates Through REST API.
Module 6: Build Agents Live Using Agentforce
  • Build an AI CRM Assistant – For Salesforce Users.
  • Build Customer AI Service Agent – For Customers.

Built for Salesforce Professionals Ready for AI

This training is ideal for professionals who are ready to integrate AI into their Salesforce workflows and build production‑ready Agentforce solutions.

Salesforce Administrators expanding into AI and automation.
Salesforce Developers working with Apex, Flow, and integrations.
Consultants building Agentforce solutions for clients.
Business analysts and solution architects exploring AI use cases.
Professionals preparing for the AI‑201 Agentforce Specialist certification.
Anyone who wants to build real AI agents instead of only watching tutorials.

Practical Outcomes of This Training

By the end of the training, you will be able to design, build, and deploy Agentforce agents confidently across different Salesforce environments.

Create and configure an Agentforce agent.
Use Agent Builder, topics, instructions, and actions.
Build custom actions using Salesforce Flow and Apex.
Create prompts using Prompt Builder.
Understand Data Cloud, RAG, retrievers, and grounded responses.
Deploy agents for practical Salesforce use cases.
Build an Agentforce project for your portfolio or workplace.

Ready to Build Your First Agentforce Solution?

Learn live from Salesforce experts, gain practical implementation skills, and start building intelligent agents with confidence.

Choose your preferred format and take the next step in your Salesforce AI journey.

Limited seats available for each live batch