Bijay Kumar 
In our Salesforce org, after a recent product launch, our company decided to launch a survey regarding product feedback after a week to gather customer insights and their experience with the product. The survey will be sent to customers who have purchased and used our product for a week. Then, I created a custom survey … Read more >>>
Events are very important, and humans can’t remember all of them. But there is no need to worry while working in Salesforce, as it provides us with a feature to create events. In this Salesforce tutorial, we will discuss event in Salesforce Lightning. We will also learn how to show these events in the Salesforce … Read more >>>
When a customer sends an email to report a problem, Salesforce automatically creates a case record from that email. The subject of the email becomes the case subject, the email body becomes the case description, and the customer’s email is linked to the case. This helps support agents manage, respond to, and track customer issues … Read more >>>
The field level is used to control the user’s approach to a field on an object. It can even determine whether the user can edit or see the value for specific fields on an object. Field-level security in Salesforce is a setting that allows the Salesforce admin to restrict user’s access to specific data. In … Read more >>>
The text included at the last of the email that contains information about the contact details of who is sending the email or company branding is known as a Salesforce Email Signature. So, in this Salesforce tutorial, I will explain email signature in Salesforce and how to create email signatures in Salesforce. Additionally, I will … Read more >>>
A compact layout is used in Salesforce to show a record’s key fields at a glance, such as email, Date of birth, marital status, etc. It can also be used to manage which fields appear in the header. In this tutorial, we will learn about the compact layout in Salesforce, its use, and how to … Read more >>>
In customer relationship management, communication is one of the most important things the organization needs, and one way to communicate with customers is Email. There are multiple scenarios where you need to send one email to multiple customers, so you have the Send List Email Salesforce feature. In this Salesforce tutorial, I will explain the … Read more >>>
In this Salesforce tutorial, we will learn how to create a formula text field in Salesforce. Here, we discuss the steps to creating the formula for the text field in Salesforce. You have come to the right place. Salesforce Formula Text Field Here, we will learn how to create the formula for the text field … Read more >>>
In Salesforce, when a user creates an Opportunity record and adds a product to that opportunity, they must assign a price book to the product. With the help of Salesforce flows, we can automate the assigning of price books to Opportunity products. In this Salesforce tutorial, we will learn to automatically assign PricebookId to Opportunities … Read more >>>
In Salesforce, when we add a validation rule on any object, it restricts the user from entering incorrect data. We can create a flow to avoid conditions of the validation rule and create the record. In this Salesforce tutorial, we will learn about what validation rules are in Salesforce, and we will also see how … Read more >>>
In this live webinar, we will showcase how Salesforce AI Agents use business data and documents to provide intelligent responses using Agentforce Data Library and Salesforce Data Cloud.
Start with AgentForce in Salesforce. Create your first agent and deploy to your Salesforce Org.