Free Live Webinars on Salesforce & Agentforce

Learn practical Salesforce technologies directly from experts. Join our free live webinars on Salesforce, Agentforce, Salesforce AI, automation, CRM solutions, and real-world business applications.

At SalesforceFAQs, we regularly host live webinars where we demonstrate real-world Salesforce solutions, share practical tips, and answer your questions. Whether you are a Salesforce administrator, developer, consultant, or AI automation enthusiast, our sessions will help you build smarter business solutions with Salesforce and Agentforce.

🔹 Learn from real-world Salesforce projects
🔹 Live demonstrations and practical use cases
🔹 Explore Salesforce AI and Agentforce capabilities
🔹 Ask questions directly to experts
🔹 Completely FREE to attend

Upcoming Webinar

Agentforce + Data Cloud: Go Beyond Default Retrieval with Custom Retrievers

Days
Hours
Minutes
Seconds

Upcoming Webinar

Shubham Kanse

Experienced Salesforce and Agentforce consultant helping organizations build scalable CRM solutions, intelligent automations, and AI-powered business processes using Salesforce technologies. Actively involved in Salesforce development, Flow automation, Apex, Agentforce implementation, Lightning customization, and enterprise solution consulting.

🚀Agentforce + Data Cloud: Go Beyond Default Retrieval with Custom Retrievers

📅 24th Sept 2026 – 10:00 AM EDT | 7:30 PM IST | ⏱ 1 Hour | 🧰 Salesforce Agentforce | 👨‍🏫 Shubham Kanse

In this live, hands-on webinar, we’ll build a real-world scenario where a document is uploaded into Data Cloud through a Data Stream, made available through a Data Library, and connected to an Agentforce agent.

What You’ll Learn

🔹 Understand how Data Cloud, Data Streams, Data Libraries, and Agentforce work together
🔹 Upload and ingest document data into Data Cloud through a Data Stream
🔹 Assign a Data Library to an Agentforce agent
🔹 Understand how the default retriever retrieves data
🔹 Build a Custom Retriever for controlled data retrieval
🔹 Use the Custom Retriever inside a Prompt Template
🔹 Connect the Prompt Template with Agentforce

PAST Webinar Recordings

🎥Webinar 5: Build Your First Agentforce Agent

✅ Introduction to Agentforce & AI Agents in Salesforce
✅ Understanding Agentforce Architecture: Agents, Topics & Actions
✅ Creating Your First Agentforce Agent from Scratch
✅ Live Demo: Build, Test, and Interact with an AI Agent in Real Time
✅ Q&A Session and Next Steps

🎥Webinar 4: Salesforce Data Cloud & Agentforce Data Library

✅ Salesforce Data Cloud Setup & Architecture
✅ Understanding Data Streams, DLO & DMO
✅ Agentforce Data Retrievers Explained
✅ Creating & Configuring Agentforce Data Library (ADL)
✅ Live Demo: Upload Documents and Let Agentforce Retrieve & Respond Using Real-Time Data

🎥Webinar 3: Agentforce Service Agent in Salesforce

✅ Set up and configure a Service Agent in Agentforce
✅ Connect it with your Salesforce org data
✅ Deploy the agent to your Community (Experience Cloud) site
✅ Test the agent with real customer scenarios

🎥Webinar 2: Salesforce + Slack Integration

✅ Introduction to Salesforce Agentforce​
✅ Slack Integration Overview:
✅ Deploy Service Agent to Slack Workspace
✅ Live Demo: Build Slack Agent
✅ Assign Topic, Instructions, & Actions to Slack Agent
✅ Deploy Slack Agent From Salesforce Org to Slack Workspace

🎥Webinar 1: Salesforce Flow automation

✅ What is Salesforce Flows
✅ Types of Flows in Salesforce
✅ Record triggered Flow Step-by-Step
✅ Using Decision Element
✅ Automatically Creating Task
✅ Sending Email Notifications