In this Salesforce tutorial, we will discuss how to get the Send List Email button when Send List Email button is missing in Salesforce Lightning.
Recently, I faced an issue while working with the Leads object in Salesforce. So, basically, when I opens the list view page for the Leads object, I was unable to find the Send List Email button.
Now, to solve this issue in Salesforce, I have gone through multiple solutions and I came across a solution that worked for me. So, in this tutorial, we will discuss the solution for Salesforce Lightning editions.
Send List Email Button Missing in Salesforce Lightning
The “Send List Email” in Salesforce is a function that enables users to send an email to a list of contacts or leads at once without having to send individual emails to each recipient. This feature helps the sales and marketing teams who must communicate with a lot of prospects or clients at once.
However, at the organizational level, this feature might be enabled or disabled by default.
So, in this section, we will discuss the steps using which we can add the Send List Email button to the List View page in Salesforce Lightning. These steps are listed below.
Step-1: First click on the Setup option from the top pane and click on the Setup option again. This will open the Setup page in Salesforce Lightning.
Step-2: Next, under the Quick Find search box, search for Enhanced Email and click on it to open it in Salesforce Lightning.
Step-3: Now, check if the Enhanced Email feature is enabled or not, if it is not enabled click on the Enable button to enable it.
Step-4: Once this option is enabled, click on the Object Manager option, and from the list of objects click on Lead object.
Step-5: On the next page, from the left-side menu, click on the List View Button Layout option. This will open the List View Button Layout page.
Step-6: On the List View Button Layout page, click on the drop-down icon (⬇️) given corresponding to the List View option. And then click on the Edit option.
Step-7: Once we execute the above steps, it will open a Leads List View page. On this page, under Standard Buttons, check if Send List Email option is enabled. If this option is not enabled, tick mark (✔️) this option and click on the Save button.
Now, if we open the List View page for the Lead object, we can see the missing Send Lest Email button is now visible when we click on the drop-down (⬇️) arrow.
So, with this, we have seen how to solve the issue where “Send List Email Button Missing in Salesforce Lightning.” Moreover, we have covered the steps to cover this issue for the Lead object in Salesforce Lightning.
Also, check the following related Salesforce tutorials.
- Salesforce Lightning Log a Call button missing
- Delete button missing on Lead object in Salesforce
- New Task button not showing in Salesforce Lightning
I am Bijay Kumar, the founder of SalesforceFAQs.com. Having over 10 years of experience working in salesforce technologies for clients across the world (Canada, Australia, United States, United Kingdom, New Zealand, etc.). I am a certified salesforce administrator and expert with experience in developing salesforce applications and projects. My goal is to make it easy for people to learn and use salesforce technologies by providing simple and easy-to-understand solutions. Check out the complete profile on About us.