In Agentforce, we have various types of prompt templates that can be invoked from AI Agent, Apex, Flows, or record pages in Salesforce. For example, I created a Field Generation Prompt Template on the Account object that summarizes information about a particular account and displays it in a custom field named Account Summary__c. Now this … Read more >>>
Suppose a company is still using Visualforce pages in Salesforce for some old features. Now the development team wants to use Lightning Web Components (LWC) to build modern and faster UI components. Instead of rewriting the entire Visualforce page, the developer decides to embed a Lightning Web Component inside the Visualforce page. For example, the … Read more >>>
As a Salesforce Admin, I created a Formula Field for a decimal value (for example, 7.3). I used the CEILING() function to ensure the result always rounds up to the next whole number (in this case, 8). In this article, we will learn about the CEILING() function in Salesforce and how to use it to calculate the rounded-up value of … Read more >>>
If you’ve been working with Salesforce Apex for any amount of time, you’ve almost certainly run into this error at least once: System.LimitException: Too many SOQL queries: 101 In this tutorial, I’ll walk you through what this error means, why Salesforce enforces it, what causes it in real code, and — most importantly — how … Read more >>>
Our company uses Salesforce CRM to manage its business. To manage the customer support, I created an Agentforce Service Agent for order-related support and deployed it on the Salesforce Experience (Community) Site. We have stored all order information in Salesforce objects, so the AI agent can easily read it and provide the correct answer to … Read more >>>
If you are learning Salesforce or working as an Admin, Consultant, or Developer, you will hear the term “Sales Cloud” again and again. But what exactly is Sales Cloud? Don’t worry In this article, I will explain everything about Sales Cloud in Salesforce. It’s key features, benefits, and how it helps businesses grow faster with … Read more >>>
In Salesforce, the Service Agent is one type of AI Agent available in Agentforce. After creating and deploying it to a Salesforce experience (community) site, end users or customers can easily interact with the agent to raise requests or get support. To route the request from the site to the service AI agent, we create an Inbound Omni-Channel … Read more >>>
When you start writing Apex code, one thing you quickly realize is that most of your logic depends on checking values. You need to check: And in all these situations, one small but powerful method helps you: the contains() method. In this article, we will learn about how to use the contains() method in Salesforce … Read more >>>
If you have worked in Salesforce Apex for some time, I am sure you have faced this situation. You are writing Apex code. Maybe you are creating a new Account record. Or maybe you are writing trigger logic. And suddenly, you realize that you need to assign a specific Record Type to the record. And … Read more >>>
Salesforce Opportunity helps businesses track potential sales and manage their sales pipeline. An opportunity in Salesforce represents a deal or potential sale with a customer. Opportunities play a big role in sales processes. They let teams record important details about deals, such as their value, expected close date, and current stage. Sales reps can use … Read more >>>
In this live webinar, we will showcase how Salesforce AI Agents use business data and documents to provide intelligent responses using Agentforce Data Library and Salesforce Data Cloud.
Start with AgentForce in Salesforce. Create your first agent and deploy to your Salesforce Org.