In Salesforce, surveys are feedback or review forms that collect feedback from customers, users, and employees by having them fill out the survey form.
The collected data is stored for further analysis and to improve products, services, and operations.
The Survey feature is available in both Salesforce Lightning and Classic editions. For the developer org, Salesforce offers a survey that includes 300 responses. After extending the limit, we need to go for the paid options.
In this Salesforce tutorial, I will explain how you can automate creating and sending surveys in Salesforce using Flows. With this approach, you can send multiple surveys to users without worrying about survey limitations.