Shubham 
Collections in Apex (List, Set, and Map) are simply ways to store and manipulate multiple values in a single variable. In day‑to‑day Salesforce development, you use them all the time in SOQL queries, triggers, and batch jobs to stay within governor limits and keep your code clean. While working as a Salesforce developer, I was tasked … Read more >>>
Decorators in Lightning Web Components (LWC) look scary at first, but once you understand what each one does, they become some of the most useful tools in your toolbox. As a Salesforce developer, whenever we want to create a Lightning Web Component that displays details from sObjects. To retrieve the recordId and fetch data dynamically from … Read more >>>
While working as a Salesforce Developer, I received a client requirement. The client wanted a way to send a summary of a Salesforce record, such as Account details, invoice information, or other record data, to customers in PDF format. They wanted this process to happen directly from the record page without any manual work. Client Requirements: The client … Read more >>>
Deploying an Agentforce Service Agent to Slack sounds complicated at first, but once you understand the flow, it’s actually a straightforward, repeatable process. I was working as a System Administrator in a company that uses Salesforce CRM to manage their soft-drink orders from distributors and retail shops. The Agentforce Service Agent is typically deployed on … Read more >>>
When working with Salesforce objects, we often need to show how records are related within the same object. In companies, every employee reports to a manager, who is also an employee of the same company. This means we need to connect one Employee record to another Employee record. In Salesforce, both records are stored in the same … Read more >>>
In Agentforce, we have various types of prompt templates that can be invoked from AI Agent, Apex, Flows, or record pages in Salesforce. For example, I created a Field Generation Prompt Template on the Account object that summarizes information about a particular account and displays it in a custom field named Account Summary__c. Now this … Read more >>>
Our company uses Salesforce CRM to manage its business. To manage the customer support, I created an Agentforce Service Agent for order-related support and deployed it on the Salesforce Experience (Community) Site. We have stored all order information in Salesforce objects, so the AI agent can easily read it and provide the correct answer to … Read more >>>
If you are learning Salesforce or working as an Admin, Consultant, or Developer, you will hear the term “Sales Cloud” again and again. But what exactly is Sales Cloud? Don’t worry In this article, I will explain everything about Sales Cloud in Salesforce. It’s key features, benefits, and how it helps businesses grow faster with … Read more >>>
In Salesforce, the Service Agent is one type of AI Agent available in Agentforce. After creating and deploying it to a Salesforce experience (community) site, end users or customers can easily interact with the agent to raise requests or get support. To route the request from the site to the service AI agent, we create an Inbound Omni-Channel … Read more >>>
When you start writing Apex code, one thing you quickly realize is that most of your logic depends on checking values. You need to check: And in all these situations, one small but powerful method helps you: the contains() method. In this article, we will learn about how to use the contains() method in Salesforce … Read more >>>
Start with AgentForce in Salesforce. Create your first agent and deploy to your Salesforce Org.
Learn how to work with flows in Salesforce with 5 different real time examples.