Shubham 
If you are working in Salesforce or planning to implement AI in your organization, you might be confused between Agentforce and Einstein Bots. Salesforce is rapidly moving towards AI-powered automation, and two important tools in this journey are Agentforce and Einstein Bots. Many users get confused between these two because both involve AI and automation. … Read more >>>
In Salesforce, deployment is an important part of development. Developers often need to move metadata like Apex classes, triggers, flows, and objects from one org to another. One of the most commonly used methods for this is an Unmanaged Package. In many real-time projects, developers also need to create a ZIP file of the package … Read more >>>
You can absolutely use Salesforce Flow to share records in a clean, repeatable way, without relying on users to click “Sharing” or on developers to write Apex. I work as a system administrator in a company that uses Salesforce to manage its business. Recently, we conducted a campaign and got many new leads. These leads … Read more >>>
Collections in Apex (List, Set, and Map) are simply ways to store and manipulate multiple values in a single variable. In day‑to‑day Salesforce development, you use them all the time in SOQL queries, triggers, and batch jobs to stay within governor limits and keep your code clean. While working as a Salesforce developer, I was tasked … Read more >>>
Decorators in Lightning Web Components (LWC) look scary at first, but once you understand what each one does, they become some of the most useful tools in your toolbox. As a Salesforce developer, whenever we want to create a Lightning Web Component that displays details from sObjects. To retrieve the recordId and fetch data dynamically from … Read more >>>
While working as a Salesforce Developer, I received a client requirement. The client wanted a way to send a summary of a Salesforce record, such as Account details, invoice information, or other record data, to customers in PDF format. They wanted this process to happen directly from the record page without any manual work. Client Requirements: The client … Read more >>>
Deploying an Agentforce Service Agent to Slack sounds complicated at first, but once you understand the flow, it’s actually a straightforward, repeatable process. I was working as a System Administrator in a company that uses Salesforce CRM to manage their soft-drink orders from distributors and retail shops. The Agentforce Service Agent is typically deployed on … Read more >>>
When working with Salesforce objects, we often need to show how records are related within the same object. In companies, every employee reports to a manager, who is also an employee of the same company. This means we need to connect one Employee record to another Employee record. In Salesforce, both records are stored in the same … Read more >>>
In Agentforce, we have various types of prompt templates that can be invoked from AI Agent, Apex, Flows, or record pages in Salesforce. For example, I created a Field Generation Prompt Template on the Account object that summarizes information about a particular account and displays it in a custom field named Account Summary__c. Now this … Read more >>>
Our company uses Salesforce CRM to manage its business. To manage the customer support, I created an Agentforce Service Agent for order-related support and deployed it on the Salesforce Experience (Community) Site. We have stored all order information in Salesforce objects, so the AI agent can easily read it and provide the correct answer to … Read more >>>
Start with AgentForce in Salesforce. Create your first agent and deploy to your Salesforce Org.
Learn how to work with flows in Salesforce with 5 different real time examples.