In this Salesforce Tutorial, we will learn about the Recycle Bin in Salesforce. We will also learn where the Recycle Bin is located in the Salesforce Lightning and Salesforce Classic.
I recently joined a USA-based IT company that uses the powerful customer relationship management system “Salesforce” to deal with their clients.
And during the training session, I unintentionally deleted the record while exploring the Salesforce platform. Therefore, it is now necessary for me to make amends for my error.
I discovered that Salesforce gives us the capability of a Recycle Bin to restore the deleted data as a solution. Let’s discover where to find this recycle bin in Salesforce Lightning and Salesforce Classic.
What is Recycle Bin in Salesforce
We all know that in Computer World when we delete a record, it does not delete immediately from the system, it gets stored in a temporary storage location called a “Recycle Bin”.
Similarly, like this, we also have the “Recycle Bin” in Salesforce. This is the functionality that is used to restore mistakenly deleted records or permanently deleted records if needed.
In addition, this Recycle Bin feature is available on both Salesforce Classic and Salesforce Lightning Experience. But there is one limitation for the Salesforce Classic the Recycle Bin is not available in all “Salesforce orgs”.
Moreover, we can use this functionality in various editions of Salesforce such as “Group“,” Essentials“, “Professional”, “Enterprise“,”Performance“, “Unlimited“, and “Developer“.
With this, we have understood about Recycle Bin in Salesforce. Now, we will proceed and learn some important considerations of Recycle Bin in Salesforce.
Important Considerations of Recycle Bin in Salesforce
Here, are some important points of Recycle Bin in Salesforce that we must know.
- The record that was deleted and stored in the Recycle Bin has information such as “Record Name”, “Type”, “Deleted By”, and “Deleted Date”.
- The Recycle Bin in Salesforce keeps the deleted data for 15 days by default.
- Records are automatically destroyed from the Recycle Bin and cannot be recovered if the deleted information cannot be recovered within 15 days.
- The ability to recover accidentally deleted records in Salesforce is also available, and the recovered record is placed back in its original location.
- The data can also be permanently removed from the Recycle Bin.
- Records that are permanently removed from the Recycle Bin cannot be recovered and get permanently deleted.
Make sure to keep all these important points about Recycle Bin in your mind. Now, we will proceed and learn some of the use cases of Recycle Bin in Salesforce.
Use Cases of Recycle Bin in Salesforce
Here are some common real-life cases, where we can use the Recycle Bin functionality of Salesforce:
- In Salesforce, users may unintentionally remove the necessary record while carrying out certain actions.
- Sometimes while performing data management, Salesforce unintentionally deleted multiple records instead of one record. In that case, we use the Recycle Bin.
- Maybe a new hire deletes records while figuring out how to use the Salesforce product.
- Due to system error or network disruption data may be get deleted.
- Due to the same name, it’s possible that a record for another person will also be destroyed during the data cleanup procedure.
In all such above cases, the deleted record moves to the Recycle Bin and is easily restored using the Recycle Bin. Let’s move next and learn where we find the Recycle Bin in Salesforce Lightning.
Where to find Recycle Bin in Salesforce Lightning
Here, are the steps to find out where the Recycle Bin is located in the Salesforce Lightning:
Step 1: Log in to Salesforce Lightning mode, then click the “Gear Icon” in the top right corner of the page. Click “Setup” from the dropdown menu to continue.
Step 2: Find the “App Launcher” icon, which is nine dots and is located on the top navigation menu. To open the “App Launcher”, click on it.
Step 3: We will see a list of accessible apps and objects in the “App Launcher”. Search for the “Recycle Bin” in the search box and open it.
Step 4: A list of records that have been deleted will appear after you enter the “Recycle Bin”.
Step 5: Information like the record name, object type, deletion date, and record deleter are all shown in the “Recycle Bin”.
With this, we have learned where the Recycle Bin is located in Salesforce Lightning. Now, we will proceed and learn where the Recycle Bin is located in Salesforce Classic.
Where to find Recycle Bin in Salesforce Classic
Here, are the steps to find out where the Recycle Bin is located in the Salesforce Classic:
Step 1: Open your Salesforce Classic edition from the Salesforce Lightning. Click on the “Switch to Salesforce Classic” by selecting “Avtar first”.
Step 2: On the end of the left side of the home screen, we will find the “Recycle Bin” icon. To open it, click on it.
Step 3: After you click “Recycle Bin”, a list of deleted records will show up.
Step 4: The “Recycle Bin” displays details such as the record name, object type, deletion date, and record delete by.
With this, we have learned where the Recycle Bin is located in Salesforce Classic.
In a nutshell, we have learned that Salesforce Recycle Bin is a helpful feature that protects against unintentional deletion. We have also learned some important points and some use cases about Recycle Bin that everyone must know.
Moreover, we have learned the steps, by using which we can quickly locate the Recycle Bin inside the Salesforce interface of Lightning as well as the Classic component.
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I am Bijay Kumar, the founder of SalesforceFAQs.com. Having over 10 years of experience working in salesforce technologies for clients across the world (Canada, Australia, United States, United Kingdom, New Zealand, etc.). I am a certified salesforce administrator and expert with experience in developing salesforce applications and projects. My goal is to make it easy for people to learn and use salesforce technologies by providing simple and easy-to-understand solutions. Check out the complete profile on About us.