We can’t display this page because your browser blocks cross-domain cookies in Salesforce Classic

In this Salesforce Tutorial, I will explain how to fix an error we can’t display this page because your browser blocks cross-domain cookies Salesforce.

In Salesforce Lightning Experience, users are facing errors while navigating various pages and records in their Salesforce org:

  • We can’t display this page because your browser blocks cross-domain cookies
  • We can’t display this page because your browser blocks cross-domain cookies, but you can view this page in Salesforce Classic. Click here to open this page in Salesforce Classic.

Let’s learn step-by-step how to stop browsers from blocking cross-domain cookies.

We can’t display this page because your browser blocks cross-domain cookies in Salesforce Classic

Recently, when I tried to open a new object or tab in the Salesforce Lightning experience, I got an error related to the browser blocking cross-domain cookies in Salesforce.

The complete error message was: We can’t display this page because your browser blocks cross-domain cookies, but you can view this page in Salesforce Classic. Click here to open this page in Salesforce Classic.

See also  Details tab missing from case layout in Salesforce Lightning

You can also see the screenshot.

we can't display this page because your browser blocks cross-domain cookies, but you can view this page in salesforce classic. click here to open this page in salesforce classic.

Resolution Block Cross-Domain Errors in Salesforce

There are two ways to deal with the above-mentioned block cross-domain error in Salesforce:

  • Solution 1: Accessing the page in the Classic Experience is a quick workaround.
  • Solution 2: Let’s fix this error permanently by adding an exception to the browser.

Solution 1: Accessing the page in the Classic Experience

Step-1: Click on the link “Click here to open this page in Salesforce Classic” given on the error message. It is one of the simplest ways to resolve the error.

we can't display this page because your browser blocks cross-domain cookies
we can’t display this page because your browser blocks cross-domain cookies salesforce

Salesforce offers two experiences: Classic and Lightning. The differnce is only in the look and feel are different. Also, Lightning is modern and fast.

But anyway, it solved your purpose for that time. So, in this way, one can resolve the error we can’t display this page because your browser blocks cross-domain cookies.

Solution 2: Adding an exception to the browser (Permanent Solution)

The following are the steps to permanently resolve the error: we can’t display this page because your browser blocks cross-domain cookies, but you can view this page in Salesforce Classic.

  • Open the “Settings” menu of the browser.
  • Find the option related to “Privacy, Security or Cookies” in the settings.
  • Find the option “Site Settings or Cookies Settings”.
  • Go to the option “Manage Cookies and Site Data”.
  • Search the option to “Add exceptions or allow specific websites”. Add the “Domain” for which you want to resolve the cross-domain cookies error.
  • Click on the “Save” button.

These are the common steps that work in all browsers.

See also  New button missing on Opportunity in Salesforce

FAQ: We can’t display this page because your browser blocks cross-domain cookies

We can’t display this page because your browser blocks cross-domain cookies Firefox

Follow the below steps to solve the error on Salesforce Lightning:

Step-1: Click on the “Three Lines” at the top right corner of the screen and select “Settings” from there.

Step-2: On the “Privacy & Security” tab, scroll down until you see “Cookies and Site Data”.

Step-3: Click on the “Manage Exceptions” -> Fill the Salesforce URL -> Allow -> Save Changes.

Step 4: Go back to the salesforce page and refresh it.

we can't display this page because your browser blocks cross-domain cookies, but you can view this page in salesforce classic

We can’t display this page because your browser blocks cross-domain cookies Chrome

Follow the below steps to solve the error on Salesforce Lightning:

Step-1: Click on the “Three Dots” present at the top right corner and select “Settings” from there.

we can't display this page because your browser blocks cross-domain cookies, but you can view this page in salesforce classic.

Step-2: Under “Privacy and Security, click on “Cookies and other site data”.

we can't display this page because your browser blocks cross-domain cookies. try again with a different supported browser.

Step-3: Scroll down until you see “Sites that can always use cookies”. Click on the “Add” button present next to it.

salesforce we can't display this page because your browser blocks cross-domain cookies

Step 4: Add the Salesforce URL, such as “https://tsinfotechnologies-dev-ed.my.salesforce.com/”. Check the “Including third-party cookies on this site” checkbox and then click the “Add” button to apply the changes.

cross domain cookies salesforce

Step 5: Go back to the salesforce page and refresh it. Now you will be able to access the content in the salesforce lightning experience.

We can’t display this page because your browser blocks cross-domain cookies Brave

To solve the browser block cross-domain cookies error message on the brave browser to access the Salesforce Lightning. Follow these steps: –

See also  Open Activities related list not visible in Salesforce

Step-1: Go to the browser’s “Settings”.

Step-2: Under “Privacy and Security“, look for “Cookies and Other Site Data”.

Step 3: Scroll down until you find “Sites that can always use cookies”, and click on the “Add” button.

Step 4: Copy the salesforce URL, you have to copy the URL to salesforce.com as shown here https://tsinfotechnologies-dev-ed.my.salesforce.com/.

Also, click on the checkbox for – “Including third-party cookies on this site”. Click on the “Add” button to apply the changes.

Step 5: Go back to the Salesforce website and refresh the page.

we can't display this page because your browser blocks cross-domain cookies firefox

We can’t display this page because your browser blocks cross-domain cookies Safari

Follow the below steps to solve the error on Salesforce Lightning:

In order to access the full functionality of Salesforce, Safari users have to turn off the following settings on the Safari browser.

  • Block All Cookies
  • Prevent Cross-Site Tracking
  • Private Browsing
  • Block Pip-ups

Note: Please be advised that we do not recommend making the above-mentioned changes as they may put your security at risk.

Conclusion

I hope you have learned how to fix the error – we can’t display this page because your browser blocks cross-domain cookies in Salesforce. I have also covered how to solve this error in different supported browsers.

You may like the following salesforce tutorials: