we can’t display this page because your browser blocks cross-domain cookies salesforce

In this salesforce tutorial, we will fix the error we can’t display this page because your browser blocks cross-domain cookies that come in salesforce.

we can’t display this page because your browser blocks cross-domain cookies salesforce

Recently, when I was trying to open a new object or tab in the salesforce lightning experience I was getting an error related to the browser blocks cross-domain cookies in salesforce.

The complete error message was: We can’t display this page because your browser blocks cross-domain cookies, but you can view this page in Salesforce Classic. Click here to open this page in Salesforce Classic.

You can also see the screenshot.

Now, I will show you how to deal with the Browser blocks Cross-domain Cookies in salesforce error.

Read: Salesforce Lightning Log a Call button missing

Reason for Error – Browser blocks Cross-domain Cookies in salesforce

The possible reason for this error might be the browser I am using doesn’t allow cross-domain cookies by default. And I have to manually add the exception for a specific URL that I want to use which is a salesforce URL with a domain in my case.

Websites capture the cookie information so that the content can be presented quickly the next time when a user tries to access it. They store URLs and credentials. That is why I don’t have to login every time I have to access Facebook.

These cookies are prone to cyber attacks like Cookie Hijacking, where hackers can steal the credentials or can directly access our accounts. To keep us safe from these, browsers keep the cross-domain cookies option disabled.

Also, check: Open Activities related list not visible in Salesforce

Is the browser blocks cross-domain issue only with salesforce?

Browser blocks cross-domain issue appears for other websites as well. It completely depends upon the browser and the region/country we are in.

The same issue may appear on Apple Safari, Opera Mini, Firefox, Google Chrome, Microsoft Edge, etc for the person in the United States. On the other hand, it might be working for someone accessing it from the United Kingdom.

Earlier I was not happy seeing this error message – we can’t display this page because your browser blocks cross-domain cookies on my salesforce account. I was calling it an issue but later I realized that calling it a browser feature will be the right word.

And since it is a feature, the developers have already calculated the odds and provided an option to add an exception for URLs.

How to deal with block cross-domain error in salesforce

So far in this blog, we have analyzed the problem statement – We can’t display this page because your browser blocks cross-domain cookies, but you can view this page in Salesforce Classic. Click here to open this page in Salesforce Classic.

There are two ways to deal with this error:

• Solution 1: Accessing the page in the classic experience is a quick workaround.
• Solution 2: Let’s fix this error permanently by adding an exception to the browser.

Solution 1: Since I was running late so I clicked on the blue link present on the error message – Click here to open this page in Salesforce Classic.

Classic and Lightning are the two experiences offered by salesforce and both provide access to data & objects. It’s just the look and feels are different in both experiences. Also, lightning is modern and fast.

But anyways, it solved my purpose for that time. So in this way, one can access the salesforce content through classic if lightning is not showing up.

Solution 2: As a developer, it is my responsibility to find and fix the errors. So here I have shared the steps to permanently solve the browser blocks cross-domain cookies error in salesforce lightning.

The steps shared are for popular browsers. In case, you are using any other browser then you can relate the steps.

• browser blocks cross-domain cookies firefox
• browser blocks cross-domain cookies chrome
• browser blocks cross-domain cookies brave
• browser blocks cross-domain cookies safari

we can’t display this page because your browser blocks cross-domain cookies firefox

The firebox is a cross-platform browser that is used on all operating systems whether it is Windows, Mac, Linux, and Raspberry Pi.

Follow the below steps to solve the error on salesforce lightning – We can’t display this page because your browser blocks cross-domain cookies in firefox.

Step 1: Click on the three lines at the top right corner of the screen and select Settings from there.

Step 2: On the Privacy & Security tab scroll down until you see Cookies and Site Data.

Step 3: Click on the Manage Exceptions -> Fill the Salesforce URL -> Allow -> Save Changes.

Step 4: Go back to the salesforce page and refresh it.

we can’t display this page because your browser blocks cross-domain cookies chrome

Google Chrome is one of the popular browsers used by most windows users. It is also a cross-platform browser and is actively used on all operating systems like – Mac, Windows, Linux, and Raspberry Pi.

Follow the below steps to solve the error on salesforce lightning – We can’t display this page because your browser blocks cross-domain cookies in firefox.

Step 1: Click on the three dots present at the top right corner and select settings from there.

Step 2: Under Privacy and Security click on the Cookies and other site data.

Step 3: Scroll down until you see Sites that can always use cookies. Click on the Add button present next to it.

Step 4: Add the salesforce URL like this https://tsinfotechnologies-dev-ed.my.salesforce.com/ .click on the Including third-party cookies on this site checkbox and then click on the Add button to apply the changes.

Step 5: Go back to the salesforce page and refresh it. Now you will be able to access the content in the salesforce lightning experience.

In this way I have fixed the error – we can’t display this page because your browser blocks cross-domain cookies in the google chrome browser.

we can’t display this page because your browser blocks cross-domain cookies brave

Solve the browser blocks cross-domain cookies error message on the brave browser to access the salesforce lightning. Follow these steps: –

Step 1: Go to the browser’s settings

Step 2: Under Privacy and Security look for Cookies and Other Site Data.

Step 3: Scroll down until you find Sites that can always use cookies, and click on the Add button.

Step 4: Copy the salesforce URL, you have to copy the URL to salesforce.com as shown here https://tsinfotechnologies-dev-ed.my.salesforce.com/.

Also, click on the checkbox for – Including third-party cookies on this site. Click on the Add button to apply the changes.

Step 5: Go back to the salesforce website and refresh the page.

After a quick refresh, you will be able to access the pages in the salesforce lightning experience. In this way, we have learned how to deal with block cross-domain errors in salesforce.

Note: – Repeat this process for new domains. If you are using trailhead then you have to do the same for each playground you will create there. Not to worry, this is a one-time process only.

we can’t display this page because your browser blocks cross-domain cookies safari

Safari browser is available in apple products. Follow the below steps to solve the error on salesforce lightning – We can’t display this page because your browser blocks cross-domain cookies in safari.

In order to access the full functionality of salesforce, Safari users have to turn off the following settings on the Safari browser.

• Block All Cookies
• Prevent Cross-Site Tracking
• Private Browsing
• Block Pip-ups

Please be advised, we do not recommend making the above-mentioned changes as they may put your security at risk.

Conclusion

In this tutorial, we have learned how to fix the error – we can’t display this page because your browser blocks cross-domain cookies in salesforce. We have understood the workaround for this error and how to permanently fix the error.

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