How to Create an Opportunity in Salesforce

Wondering how to create an opportunity in salesforce? Read the complete blog on how to create an opportunity in salesforce. Also, we have covered these points: –

  1. How to Create an Opportunity in Salesforce
  2. How to Create an Opportunity in Salesforce Lightning
  3. How to Create an Opportunity in Salesforce Classic
  4. How to Create an Opportunity Report in Salesforce
  5. How to Create an Opportunity Team in Salesforce
  6. How to Create New Opportunity Product in Salesforce
  7. How to Create New Opportunity in Salesforce
  8. How to Create an Opportunity from a Contact in Salesforce
  9. Salesforce Create Opportunity from account
  10. How to Open an Opportunity in Salesforce
  11. How to Create Quote from Opportunity in Salesforce
  12. How to Create Quote Without Opportunity in Salesforce

How to Create an Opportunity in Salesforce

An opportunity in Salesforce is referred to as a sale or potential sale. It has been named in such a way for a reason. Opportunity is the major objective and source of income for any organization.

Before moving ahead if you are wondering what is opportunity in salesforce? In this section, we have explained what is opportunity in salesforce with the help of an example.

California Cookies Pvt Ltd has recently introduced new vegan cookies and now they are advertising their product through telemarketing in Georgia, Texas, California, and Washington states of United States.

  • The managers in each branch have handed over the contact list of all the customers to the sales executive. Now, these agents will call the customers to advertise and sell the cookies. The contact list in salesforce is referred to as Leads.
  • Each time the sales executive will call the customer that will be called lead conversion and he/she will create an account, contact, and opportunity for that customer.
  • The executive will log various details like contact time, number, stage, probability of sale, amount of sale is successful, etc in the salesforce opportunity.
  • One account may have more than one contact and opportunities in salesforce.

In this way, telecallers of California Cookies Pvt Ltd will maintain the records of each customer’s response in the salesforce opportunity and they can also track total and potential sales in salesforce.

In this way, we have understood what is opportunity in salesforce. Now let’s see how to create an opportunity in salesforce lightning and salesforce classic.

Read How to get a free salesforce account

How to Create an Opportunity in Salesforce Lightning

Salesforce lightning is a modern user interface of salesforce which is fast, reliable, and rich with new features. It allows the creation of salesforce apps in less time with or without coding knowledge.

Do you want to know how to create an opportunity in salesforce lightning? Follow these steps: –

Step 1: From the App Launcher search for Opportunities. You can also find it on the nav bar.

How to Create an Opportunity in Salesforce Lightning
How to Create an Opportunity in Salesforce Lightning

Step 2: From the Opportunities page, you can either edit the existing Opportunity or Create a new one by clicking on the New button present at the top-right of the browser.

How to Create an Opportunity in Salesforce
Click on New to create a new opportunity

Step 3: Provide the information in the available fields. The below table explains the meaning of each field item present on this page.

Field NameDescription
Opportunity OwnerThe name of the one who has created this opportunity will appear here. This ownership can be changed as well after creation.
PrivateIf the check box is checked then this opportunity will be accessible/visible to the opportunity owner only.
Opportunity Name*This is a mandatory field, provide the name based on the type of work. For example, California Cookies Pvt Ltd’s telecaller can name the opportunity ‘California Cookies – David’.
Here David is the name of the customer, Any pattern can be followed and more than one opportunity can be created with the same name and details.
Account NameProvide the account name inside which you want to create this opportunity in salesforce.
TypeType is the reason for calling the available options are: –
– None,
– Existing Customer – Upgrade,
– Existing Customer – Replacement,
– Existing Customer – Downgrade,
– New Customer
This list of categories will help later in grouping similar data together.
Lead SourceIn case a customer has called you then you can ask them where they heard about your business. And based upon that select from the below categories.
– None,
– Web,
– Phone Inquiry,
– Partner Referral,
– Purchased List,
– Other
DateSuppose telecaller from California cookies called a customer but the person who received the call was incapable of making the decision so he/she wants a callback.
At that time telecaller can add dates to the salesforce opportunities.
TimeWith the date, the telecaller will also require a callback time, so the time customer will tell that time can be logged here.
AmountIn case of a sale, the amount can be logged here.
Close Date*It is a mandatory field that requires an expected closing date for the salesforce opportunities.
Next Stepprovide insight about the next step. You can write up to 255 words.
Stage*The opportunities go through various stages. On every new log, the stage is marked. The end-stage could be either a closed loss or a closed win.
These are the available options: –
None
Prospecting
Qualification
Needs Analysis
Value Proposition
Id. Decision Makers
Perception Analysis
Proposal/Price Quote
Negotiation/Review
Closed Won
Closed Lost
Probability (%)At each stage the probability of getting a sale either increases or decreases. An agent can provide the probability percentage of conversion accordingly.
Primary Campaign SourceIf this lead is created through a campaign then search for that campaign from here
Order NumberAfter selling a product or service the order number is generated, fill it in here.
Main Competitor(s)Mention the name of the closest competitor.
Current Generator(s)Provide the current generator name if any
Tracking NumberIn case, the product is in transit then mention the tracking number.
Delivery/Installation StatusUpdate the delivery or installation status. You can select from these options.
None
In Progress
Yet to begin
completed
DescriptionProvide any other information that is relevant to this opportunity.

Step 4: out of the above-mentioned fields, Opportunity Name, Close date, and Stage are mandatory to select while creating opportunities in salesforce. The remaining information can be updated later.

How to Set up an Opportunity in Salesforce
Fill in details in the fields

So in this way, we have explained how to create an opportunity in salesforce lightning. Next, we will learn how to create an opportunity in salesforce classic.

Read How to Access Developer Console in Salesforce

How to Create an Opportunity in Salesforce Classic

Salesforce classic is a traditional salesforce user interface that provides a simplified interface for accessing the Salesforce platform. Most of the salesforce users in the USA still prefer to use salesforce classic for their everyday tasks.

Do you want to learn how to create an opportunity in salesforce classic? Follow these steps: –

Step 1: From the salesforce nav bar, click on the Opportunities object in salesforce.

How to Create an Opportunity in Salesforce Classic
Click on the opportunities on the nav bar

Step 2: You can choose to update the existing opportunity or can create a new one by clicking on the New button.

Create an Opportunity in Salesforce Classic
Edit the existing or create new opportunities

Step 3: On clicking new it will ask for details, out of these details Opportunity name, Close Date, and Stage are mandatory fields to be filled while creating a new opportunity in salesforce.

The remaining fields can be updated later as further activities related to that opportunity will take place in salesforce.

All the fields have been explained in the previous section’s step 3 – How to create opportunities in salesforce lightning.

How to Set up an Opportunity in Salesforce
Fill in the details and click on the save

Step 4: Click on the save button to apply the changes in the salesforce opportunities. You can also click on save & New to save this opportunity and start a new one.

With this, we have learned how to create an opportunity in salesforce classic.

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How to Create an Opportunity Report in Salesforce

Reports are detailed information of what all tasks are performed and it gives an insight into the performance of the company based upon that one can plan future actions in salesforce.

Opportunities in salesforce are the ongoing deals that can turn into a sale. It is the record of how the company is approaching the customer, how they are handling it, and what is the end result.

Using all of this data company can analyze, and understand why the opportunities are closed as lost and can come up with a cure or solution to fix the drawbacks and generate more sales.

Wondering how to create an opportunity report in salesforce? Follow these steps:

Step 1: Go to Reports from the app launcher or nav bar in salesforce and select New Report from the Report builder dashboard.

How to Create an Opportunity Report in Salesforce
Click on Create New Report

Step 2: On selecting Opportunities from the appeared menu you will see various Report Type Name for Opportunities. If in doubt select the one with the name Opportunities and click on the start report.

How to Create an Opportunity Report in Salesforce lightning
Select Opportunities in Select a Report Type

Step 4: A report builder will open up, from here you can modify the report based on the business requirement. You group by the data, add a chart to the report, add & remove columns, add row level formula, and many more.

Click on the save or run and save button to save the opportunity report in salesforce.

how to create Opportunity Report in Salesforce
How to create an opportunity report in salesforce

In this way, we have learned how to create an opportunity report in salesforce. If you want to learn about reports in salesforce read this blog – How to create report in salesforce [Complete tutorial]

How to Create an Opportunity Team in Salesforce

Opportunity teams in salesforce allow users to collaborate together on an opportunity by assigning a specific role to each team member in salesforce.

By default, the opportunity team is disabled in salesforce. After enabling it, one can access the salesforce opportunity team on salesforce lightning, salesforce classic, and the mobile app.

As a system administrator, you can add or remove people to or from the team, and assign and revoke access for the team member.

Do you want to learn how to create an opportunity in team in salesforce? Follow these steps: –

Step 1: From the salesforce dashboard, click on the gear icon and select Service Setup.

How to Create an Opportunity Team in Salesforce
Open Service Setup in Salesforce

Step 2: From the Quick Find to search for a team, select Opportunity Team Settings and then click on the Enable Team Setting check box and save the changes.

In case it is displaying Disable Team Setting that means it is already enabled. Skip this step in that case.

Create an Opportunity Team in Salesforce
Enable Team Setting in Salesforce

Step 3: Select the page layout name, also check the checkbox for Add to users’ customized related lists if there are users with personalized pages, and then click on the Save button.

Select the Page Layout

Step 4: After enabling and setting up the opportunity teams layout now it’s time to create a Team Role. Click on the New button to start creating new team roles in salesforce.

How to set the team roles in salesforce, How to Create an Opportunity Team in Salesforce
Set the Team Role in Salesforce

Step 5: Add picklist values in the team role, It should be a unique name to avoid a conflict. In our case, we have created a new team role as Content Generator.

How to Create an Opportunity Team in Salesforce, Add picklist values to the team role in salesforce
Add picklist values in team role

Step 6: Now go back to the Opportunities page and click on the opportunity where you want to create an opportunity team in salesforce.

There scroll down in the related section to see Opportunity Team. Click on the dropdown and select Add Opportunity Team Members.

In our case, we have selected an opportunity with the name – Burlington Textiles Weaving Plat Generator.

how to add opportunity team members in salesforce
Add Opportunity Team Members

Step 7: Click on the Team role and from the dropdown select the role of your choice. You will also find the name of custom created team role which is content Generator in our case.

add opportunity team members in salesforce lightning
Select the team role from the dropdown

Select the Team Role, User, and Opportunity Access from the dropdowns. You can add multiple team members here and assign the same or different roles to them.

Click on the Add Row to add more rows to the list and once completed click on the Save button.

How to Create an Opportunity Product in Salesforce

Step 8: Once completed, you have successfully learned how to create an opportunity in the team in salesforce. Now in the Opportunity Team, you can see the names of selected team members with their role names and you can change their access from here as well.

learn how to add opportunity team in salesforce

With this, we have learned how to create an opportunity Team in salesforce lightning. Now using this, you can assign some responsibilities to the users.

Read How to Find Salesforce Org ID

How to Create New Opportunity Product in Salesforce

Before we explain how to create a new opportunity product in salesforce let’s understand what is opportunity product in salesforce with an example.

David regularly purchases different products from Amazon, for amazon David is an opportunity. Now since he purchases different products so inside the opportunity for David there will be a record of all the products purchased by him.

The below image shows David’s opportunity page where he has purchased 3 products so far. So in this way, a record of products purchased by each opportunity can be maintained using salesforce.

How to Create New Opportunity Product in Salesforce example, How to Create an Opportunity Product in Salesforce
How to Create New Opportunity Product in Salesforce example

Do you want to learn how to create new opportunity products in salesforce? Follow these steps: –

Step 1: From the opportunities dashboard, click on the opportunity name to which you want to add a product.

How to Create New Opportunity Product in Salesforce, How to Create an Opportunity Product in Salesforce
Select the opportunity name from the Opportunities

Step 2: On the right side, under related you will see a Product, click on the dropdown next to it and select add product there.

How to Create an Opportunity Product in Salesforce
Click on the Add Product

Step 3: Select the products that you want to add for an opportunity in salesforce. You can select multiple products by clicking on the check box next to the product name and then clicking on the Next button.

How to Create New Opportunity in Salesforce
Select the products

Step 4: Fill in the quantity you want to add to the opportunity for each product in salesforce. Click on the save button to proceed.

How to Create an Opportunity Product in Salesforce
Fill in the quantity for each product

The product will be successfully added to the Opportunity in Salesforce. In this way, we have learned How to Create New Opportunity Products in Salesforce.

Read How to Share a Report in Salesforce

How to Create New Opportunity in Salesforce

Opportunity in salesforce is the potential sale or sale in progress. If a customer is inquiring about the services offered by your company that means there is a possibility that he/she will buy your services.

Salesforce provides a tool with name opportunities that allow companies to record and follow up with the customer in a systematic way.

There are multiple ways of creating new opportunities in salesforce and one of them we have already explained in the first section – How to Create an Opportunity in Salesforce.

Wonder to create new opportunities in salesforce from the product? Follow these steps: –

Step 1: We assume that you are in the product object and from here you want to create an opportunity in salesforce. Click on the existing product name to see the product details.

How to Create New Opportunity in Salesforce
How to Create New Opportunity in Salesforce

Step 2: We have selected product details of US Army Trousers. On this product details page click on the New Opportunity button present on the top right of the screen.

How to Create New Opportunity in Salesforce lightning
Click on the New Opportunity

Step 4: Fill in the Opportunity details and click on the save button and a new opportunity will be created in salesforce.

  • Opportunity Name – George
  • Account Name – US Enterprise
  • Closing Date – 10/8/2022
  • Stage – Prospecting
Create New Opportunity in Salesforce
Create New Opportunity Product in salesforce

In this way, we have learned how to create new opportunities in salesforce from product objects in salesforce.

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How to Create an Opportunity from a Contact in Salesforce

If you are doing a business that requires people in the form of employees, managers, customers, leads, etc then maintaining a record of all the people whether related or not related is the key to success.

Even if someone is not interested in your business still it is important to keep a record as there is a probability that he/she might be interested sooner or later. Even if they didn’t then also they will contribute to the data analysis.

A data scientist can figure out why people are not interested and what all improvements can make them interested using the dataset.

Let’s understand in what scenario, we have to create an opportunity from a contact in salesforce. Suppose, a man was working at California Vegan Cookies but he is no longer their employee.

Six months later man visited again to buy some vegan cookies. Now his details were already saved in the contact so the team will create an opportunity in his name because now he is a customer.

Do you want to learn how to create an opportunity from a contact in salesforce? Follow these steps:

Step 1: From the contacts dashboard, click on the contact name for whom you wish to create an opportunity in salesforce.

How to Create an Opportunity from a Contact in Salesforce
Select the contact name

Step 2: In the Related tab, you will see Opportunities probably as a first option. Click on the New button.

How to Create an Opportunity from a Contact in Salesforce lightning
Create a new opportunity in salesforce

Step 3: On the New Opportunity window, fill in the details and then click on the save button. In case you want to create another entry then click on the save and a new button in salesforce.

How to Create an Opportunity from a Contact in Salesforce lightning
How to Create an Opportunity from a Contact in Salesforce

In this way, we have learned how to create an opportunity from a contact in salesforce.

Read How to Use Chatter in Salesforce

Salesforce Create Opportunity from Account

Account holds the information of customers, partners, and individuals with whom the business is conducted. Account in salesforce is generally created on the successful conversion of a lead.

Whereas opportunity in salesforce is the process of recording ongoing deals. It includes various steps that help in keeping a record of steps taken toward a sale.

An account can have multiple opportunities but opportunities cannot have multiple accounts. Do you want to learn how to create an opportunity from account in salesforce? Follow these steps: –

Step 1: From the salesforce dashboard, click on the Accounts object or you can search Accounts from the app launcher.

Salesforce Create Opportunity from Account
Salesforce Create Opportunity from Account


Step 2: From the list of Accounts, click on the account name to be used for creating an opportunity in salesforce.

Step 3: On the account information page, under the related tab you will find Opportunities. Click on the New button next to it.

Salesforce Create Opportunity from Account lightning
Salesforce Create Opportunity from Account

Step 4: On clicking the New button, a window will appear where you can create a new opportunity from an account in salesforce.

Step 5: Fill in the details and click on the save button to apply changes.

how to Create Opportunity from Account in salesforce
How to Create Opportunity from Account in salesforce

With this, we have learned how to create an opportunity from account in salesforce.

How to Open an Opportunity in Salesforce

In an organization, the opportunity is accessed multiple times by multiple people in the salesforce. We all have experienced, telecallers calling us multiple times to know the status of something they sold us or told us earlier.

If you have strictly refused to buy the product or services then they close that opportunity with stage-closed lost and in case you purchase it then the case is closed with the stage-closed won.

All this process takes multiple days, and not every customer buys the deal on the first attempt. So in this section, we will learn how to open an opportunity in salesforce which is already created either by you or some other person.

Follow these steps to open an opportunity in salesforce: –

Step 1: Start Opportunities in salesforce either by searching it on the App Launcher or from the Nav Bar on the salesforce homepage.

How to Open an Opportunity in Salesforce
How to Open an Opportunity in Salesforce

Step 2: You can select the Opportunity from the Recently Viewed, else click on the dropdown next to Recently Viewed and select any option from there.

How to Open an Opportunity in Salesforce lightning
How to Open an Opportunity in Salesforce

You can select from these options: –

  • All Opportunities – created by you and others
  • My Opportunites – created by you only
  • Opportunity Pipeline
  • Closing Next Month – list of opportunities that will be closing next month
  • Closing This Month – list of opportunities that will be closing this month
  • New Last Week – List of opportunities created last week
  • New This Week – List of opportunities created this week
  • Private – opportunities accessible to you only
  • Recently Viewed Opportunities – List of all the opportunities accessed recently
  • Won – List of all the opportunities closed with the stage – closed won

Whatever option you select based on the list of opportunities will appear on the screen in salesforce.

Step 3: Click on the opportunity name of your choice to open it. In the below image, we have clicked on the opportunity named American Banking Corp. and the same has been opened.

How to Open an Opportunity in Salesforce lightning experience
How to Open an Opportunity in Salesforce

So in this way, we have learned how to open opportunities in salesforce.

How to Create Quote from Opportunity in Salesforce

Quote or Quotation is the price asked against service(s) from the customer. It has multiple options or plans so that customers can compare them also discounts and offers are applied.

It is not necessary that a quote will have all of the mentioned things but most of them are prepared in the same manner so that customers opt for higher plans. The best example of a Quote could be Gym Membership Quotation.

In the below image, the Gym somewhere in the USA has the following plan. If the user will opt for 1 month he/she will be charged $40 whereas by opting for 3 months he/she can save $20 and so on.

How to Create Quote from Opportunity in Salesforce example
Gym Membership Plan

Now we have understood what is quote. Now let’s learn How to Create a Quote from Opportunity in Salesforce. Follow these steps: –

Step 1: From the opportunity dashboard, click on the opportunity name.

Step 2: In the Related tab, you will see the Quote, click on the dropdown next to it and select New Quote.

How to Create Quote from Opportunity in Salesforce lightning
How to Create Quote from Opportunity in Salesforce

Step 3: Fill in the quote information and click on the save button to apply changes.

  • Quote Name
  • Expiration Date
  • Status
  • Syncing
  • Description
  • Tax and Billing Handles
  • Prepared for information
  • Address and system information
Create Quote from Opportunity in Salesforce

So in this way quotes can be prepared for the selected opportunity in salesforce. With this, we have learned how to create quotes with opportunities in salesforce.

How to Create Quote Without Opportunity in Salesforce

In the previous section, we learned how to create quotes with opportunities in salesforce. Here, we are going to learn how to create quotes without opportunity in salesforce.

Do you want to learn how to create quote without opportunity in salesforce? Follow these steps: –

Step 1: From the Salesforce Nav bar click on the Quote. In case it is not appearing there then either you edit the nav bar and add Quote to it or search it through the app launcher.

How to Create Quote Without Opportunity in Salesforce
How to Create Quote Without Opportunity in Salesforce

If the Quotes are not present even there that means it is disabled. Navigate to service setup, and search for Quote from the Quick Find.

Click on the Quotes Setting and Enable the Quotes for your organization. It may ask you to select the layout, you can select the opportunity layout.

Step 2: On clicking the Quotes object, a list of all the quotes will appear on the dashboard.

Step 3: Click on the gear icon and select New from there.

How to Create Quote Without Opportunity in Salesforce lightning
How to Create Quote Without Opportunity in Salesforce lightning

Step 4: Provide the following details in the prompted window:

  • List Name
  • List API Name
  • Who sees this list view?
    • Only I can see this list view
    • All users can see this list view
    • Share list view with groups of users
Create Quote Without Opportunity in Salesforce
Create Quote Without Opportunity in Salesforce

Click on the save button and quotes will be created without opportunity in salesforce. So in this way we have learned how to create quotes in salesforce without opportunities.

Conclusion

Salesforce offers an amazing app – Opportunities which keeps a record of each step for the ongoing deal. Not only that, but it also allows us to take regular follow up, mention names of people involved, update the stage of a deal, etc. All these things help businesses to gain more sales. Apart from these, we have also covered these topics:

  • How to Create an Opportunity in Salesforce
  • How to Create an Opportunity in Salesforce Lightning
  • How to Create an Opportunity in Salesforce Classic
  • How to Create an Opportunity Report in Salesforce
  • How to Create an Opportunity Team in Salesforce
  • How to Create New Opportunity Product in Salesforce
  • How to Create New Opportunity in Salesforce
  • How to Create an Opportunity from a Contact in Salesforce
  • Salesforce Create Opportunity from account
  • How to Open an Opportunity in Salesforce
  • How to Create Quote from Opportunity in Salesforce
  • How to Create Quote Without Opportunity in Salesforce

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