Salesforce Agentforce

Agentforce for Developers in Salesforce

January 20, 2026 by Bijay Kumar

We enabled the Agentforce default agent and created the Service Agent and the Employee Agent. These agents help Salesforce users and external customers. But what if a developer wants help while writing code, creating Apex classes, or building flows in Salesforce? So Salesforce has just released Agentforce Vibe, or Vibe Coding, a Salesforce AI assistant platform for developers. Using Agentforce Vibes, the developer asks, “Write an Apex class … Read more >>>

How to Set Up Data Cloud in Salesforce Agentforce

January 18, 2026 by Shubham

Earlier, we saw that the AI Agent could retrieve data from different Salesforce objects to answer customer questions, and that the data was structured in a tabular format with fields. Now, how can we store unstructured data in Salesforce so agents can access it based on customer requests? So, for that, we can upload any … Read more >>>

Agent for Admin in Salesforce Agentforce

January 15, 2026 by Shubham

In our Salesforce org, we previously created and deployed agents on Salesforce’s internal platform, Agentforce (Default), which helped users with their daily work and could be accessed from anywhere within the Salesforce org. Next, we also have the Service Agent, which can be deeply embedded on the external site and helps your customers with common questions and passes complex … Read more >>>

Create and Assign Actions to Agentforce Agents in Salesforce

April 1, 2026December 26, 2025 by Shubham

Custom Agentforce action built using Flow and Apex in Salesforce

I created an Agentforce Agent for one of our clients who uses Salesforce to manage their business operations. After creating the agent, the next step was to decide what tasks the AI agent should perform automatically. For this, we created Agentforce Actions and connected them with Salesforce Flows and logic. These actions allow the agent … Read more >>>

Auto-Generate Field Summaries in Salesforce Agentforce

December 22, 2025 by Bijay Kumar

In Agentforce, we have various types of prompt templates that can be invoked from AI Agent, Apex, Flows, or record pages in Salesforce. For example, I created a Field Generation Prompt Template on the Account object that summarizes a particular account and displays it in a custom field named Account Summary__c. Now this prompt template … Read more >>>

Assign Agentforce Employee Agents to User or User Groups in Salesforce

December 5, 2025 by Shubham

assign Agentforce Employee Agents to individual users or user groups in Salesforce

Salesforce provides a default Employee Agent that we can set up and use. In our company, we also create custom Employee Agents and assign them to the right users based on their roles and needs. Unlike the Default Employee Agent, Salesforce does not give an option to assign it to a specific profile, user, or … Read more >>>

Salesforce Agentforce Error Fix: Apex Custom Action Not Running

April 1, 2026December 4, 2025 by Bijay Kumar

As a Salesforce Developer, I received a requirement to create a custom action for an Agentforce Service Agent that we deployed on the community site to help resolve customer queries. For example, when a customer buys any product and wants to track the status of their order, they can ask the query directly to the service agent on the … Read more >>>

Salesforce and Slack Integration | Features, Setup & Tips

June 12, 2026December 4, 2025 by Bijay Kumar

While working as a system admin, I faced a situation where our sales team was using Salesforce to manage all customer details and Slack for daily communication. I want our team to receive a Slack message whenever something important happens in Salesforce, such as a new lead being created or a case being updated. By … Read more >>>

Call Agentforce Agent via Record-Triggered Flow in Salesforce

December 1, 2025 by Shubham

Select AI Agent in Salesforce Flow Action Element

For one of our clients, I created an AI Agent in Salesforce and added an action to update the case owner. So whenever a user wanted to change the case owner, they had to type a prompt to the agent, who then updated the case owner. Later, the client wanted this to happen automatically. They … Read more >>>

Create Custom Action to Retrieve External Data Using APIs in Salesforce Agentforce

February 26, 2026December 1, 2025 by Shubham

Our company uses Salesforce CRM to manage its business. To manage the customer support, I created an Agentforce Service Agent for order-related support and deployed it on the Salesforce Experience (Community) Site. We have stored all order information in Salesforce objects, so the AI agent can easily read it and provide the correct answer to … Read more >>>

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