In this Salesforce tutorial, we will see how to enable the Chatter component on the Lightning App Builder page when it is not available in Lightning App Builder.
Recently, we worked on the Accounts object and modified the Record Page. However, we could not find the Chatter component, which usually exists with the Activity Tab.
So, one issue here is that the Chatter component is not visible on the record page of an object.
To solve this, we tried editing the page using the Lightning App Builder. But when we tried to search for the Chatter components, they were not available.
Salesforce Lightning Chatter Component not available
There could be multiple reasons why the Chatter is not available in the Salesforce Lightning App Builder. Here are the main two reasons:
- Chatter components are not enabled at your organizational level.
- Feed Tracking is enabled or not in Salesforce Lightning.
In Salesforce, Feed Tracking is a record-level feature that helps to track the changes made in a record. On the other hand, Chatter is a Salesforce component that uses the Feed Tracking feature to keep us updated on changes made to records in real time.
So, if the Feed Tracking feature in Salesforce is not enabled, the Chatter will not be accessible.
Read Create a Process with Process Builder in Salesforce
Chatter is not available in Salesforce Lightning App Builder
Now that we understand the reason for this issue in Salesforce let us move forward to the solution to this issue.
For the solution, we can follow the following steps in Salesforce Lightning where we will see if Chatter and Feed Tracking are enabled or not.
- Enabling Chatter Settings
- Enabling Feed Tracking
- Using the Chatter Component & adding it to the record page
Let us start with enabling chatter settings.
Enabling Chatter Settings in Salesforce Lightning
1. Go to the Gear Icon > Click on the Setup option. Now, use the Quick Find search box to search for Chatter and click on the Chatter Settings option given under the Chatter section.