I worked as a Salesforce admin for an organization that manages multiple projects. The organization’s multiple teams often work on several projects at the same time. However, each project may involve many teams working on it. Recently, I was required to track the activity of teams that are currently working on a specific project. To … Read more >>>
As a Salesforce system administrator, I recently created a custom report to pull out the IDs of account and contact records from our Salesforce org, but there was an issue fetching the IDs of the records. The IDs of records are generally 18 digits, but the report data only gave 15-digit IDs of records. As … Read more >>>
In a recent Salesforce development task, I worked on a Salesforce application that required me to collect customer information through a web form. One of the fields in this form is the customer’s preferred appointment date, which is submitted as a string. I had to convert the string to the date data type to save … Read more >>>
While working as a Sales representative for an organization that uses Salesforce to manage its Sales and CRM processes, one potential customer reached out to me to discuss subscribing to our software solution, which includes both licenses and implementation services. After the discussion, I had to send him a quotation for how much the software … Read more >>>
In Salesforce, Apex is a programming language used to work with the UI and data model in the org. Apex is designed to solve complex business logic that we cannot complete using a declarative approach. In this tutorial, I will explain variables and data types in Salesforce Apex, as well as various data types and … Read more >>>
The organization where I work as a Salesforce developer has a global Salesforce implementation with users in multiple time zones. When scheduling tasks or reminders, it’s crucial to ensure that each user creates these events at the correct local time. When a user logs in to Salesforce, the system must display the current time and … Read more >>>
Recently, while building a custom class for user input in my Salesforce org, where I was customizing the fields for the Contact object, I noticed a custom field ‘age’ in the contact that stores the data in string format. I had to convert this string data into an integer to make it convenient to validate … Read more >>>
Recently, I installed the Salesforce CLI and set up VS Code with the Salesforce extensions. After creating a new project, when I try to open an Apex file, I receive the error message “unable to activate the Apex language server.” Then, after going through the VS Code settings, I found out that the JDK path … Read more >>>
I recently started a new role as a Salesforce Developer at a small startup consultancy. For the first time, I had to set up Visual Studio Code for Salesforce. VS Code is the most appealing option due to its suite of Salesforce add-ons and SFDX integrations. Here, I will explain how to connect VS Code to … Read more >>>
I was working on Service Cloud in an organization that uses Salesforce CRM. Recently, our organization sought to enhance its case management process by streamlining the organization of support cases. To do this, they want to set up a queue in Salesforce to handle “High” priority cases. This will allow multiple support agents to work … Read more >>>
We will show demo on the complete process of building your first AI Agent in Salesforce using Agentforce. You’ll learn how agents work and how to connect your agent to Salesforce data to deliver intelligent business outcomes.
Start with AgentForce in Salesforce. Create your first agent and deploy to your Salesforce Org.