In this Salesforce tutorial, we will learn to Pause and Resume a Screen Flow in Salesforce.
In Salesforce flows, we have a Pause feature, specifically for the Screen flow. This helps in pausing a flow for a specific time duration, and with the Resume function, we can start the flow from where it was paused.
Pause and Resume Functionality in Salesforce flows
The Pause function helps us temporarily stop or pause a Screen flow. For example, we have a screen flow to create an Account record, and we don’t have details of some fields in that situation; we can pause the flow temporarily until we get the details.
The Resume function allows us to resume the paused flow from where it was paused.
How to Pause a Screen Flow in Salesforce
To add the Pause functionality to the Screen flow, follow the below steps.
1. To enable the Pause function in Salesforce flows, navigate to the Setup page and search, then select Process Automation Settings in the Quick Find box.
2. In the Process Automation settings, activate the checkbox Let Users Pause Flows and click Save to apply the changes.
3. Now, navigate to the Flows setup and open the screen flow.
4. If the flow is activated, Deactivate it in the flow builder. You must do that to make any changes in the flow.
5. Click on the Edit element button in the Screen element.
6. In the next window, click the Configure footer dropdown and select Use the Standard label in the Pause Button section.
We can also use a custom label, like “stop,” for the pause button. Select the radio button ‘Use a custom label‘ to do that.
At last, click Done to apply changes.
7. Click on the Debug button in the flow builder.
8. Run the flow and enter the fields. Here, we will intentionally leave a couple of fields blank.
Now click on the Pause button.
9. As we click the Pause button, a pop-up window will appear where we must enter a Pause Reason. After entering the reason, click on the OK button.
In the debug window, we can see that the Screen flow is paused.
This way, we can Pause a Screen flow in Salesforce.
Resume a Paused Screen flow in Salesforce
To view the paused Screen flow or to Resume a paused Screen flow, follow the below steps.
1. Navigate to the Setup page and search, then select Paused and Failed Flow Interviews in the Quick Find box.
2. In the Flow Interviews, we can see the screen flows that we have paused. To resume the flow, click on the dropdown arrow of the Flow interview and select Resume.
Click on the Name of Flow interview to view all the paused flow interview details.
3. In the Flow interview, you can see the Flow Interview details like pause reason and Current Flow information.
4. As we click the Resume button, the flow will start exactly from where it was stopped.
Enter the fields we left blank while pausing the flow, and then click the Next button.
A record will be created as we click on the Next button, and the flow will be completed.
This way, we can resume a paused flow interview in Salesforce.
Since the flow interview is now completed, the paused flow will be removed from the Pasued and Failed Flow interviews list.
After making the changes and debugging the flow, Activate the flow so it can be used on the page where it is deployed.
Conclusion
In Salesforce Flows, the pause and resume feature allows us to halt a running flow for a specific time and again start the screen flow from where we stopped it.
You might have understood how to enable the Pause feature in Salesforce screen flows by following the above steps. We also learned to view and resume the paused flow interviews.
You might also like to read:
- How to Upload Files Using Screen Flow in Salesforce
- How to use Collection Filter in Salesforce Flow
- How to Create a Lookup Field in a Salesforce Flow
- Get Current Record ID in Salesforce Flows
- Display Picklist Values by Record Type in Salesforce Screen Flow
- Count Records in Collection Using Salesforce Flow
Abhijeet is a skilled Salesforce developer with experience in developing and integrating dashboards, data reports, and Salesforce applications. He is also skilled at optimizing processes and flow automation processes, coding, and executing complex project architecture. Read more about us | LinkedIn Profile.
