After creating a new agent in Salesforce Agentforce, when a user asks a query or question, the agent understands and processes the information, takes action to perform tasks, and responds to the user. These actions enable agents to process queries and provide accurate responses. There are different ways to create custom actions in Agentforce. In this tutorial, … Read more >>>
Salesforce has launched Agentforce, which allows users to ask questions to agents, who then perform tasks and retrieve information. Information must be secure between retrieval from the server and display on the agent UI. Therefore, Einstein’s trust layer plays a crucial role here. In this tutorial, we will learn about the Einstein trust layer in … Read more >>>
When working with agents in Salesforce, there are various types of agents with distinct capabilities. We can only deploy some of them in the Salesforce org so that Salesforce users can utilise them, while others can be deployed on external sites, such as community sites, for external or end users. In this Salesforce tutorial, we … Read more >>>
After creating and deploying an Agent in Salesforce, we need to train the agent with natural language so that when a user or customer asks the agent a query, the agent should display the result. This can be done using topics, instructions, and actions, which are the building blocks of agents in Salesforce. In this … Read more >>>
To enable Agentforce in the Salesforce Developer Edition, when you search for Agents in the setup and don’t see them, you may not have a license for the feature. Even if you wanted to enable Agentforce for practice, we would need to set up Agentforce in a Trailhead Playground to achieve this. In this tutorial, we will learn how to … Read more >>>
We will show demo on the complete process of building your first AI Agent in Salesforce using Agentforce. You’ll learn how agents work and how to connect your agent to Salesforce data to deliver intelligent business outcomes.
Start with AgentForce in Salesforce. Create your first agent and deploy to your Salesforce Org.