Whenever you ask an agent a query or question, the prompts are how you communicate with the large language model(LLM). AgentForce responds to queries and requests in a language inspired by human speech and provides relevant responses. Designing an effective prompt is key to unlocking the benefits of generative AI. In this tutorial, we will … Read more >>>
We can enable and create an Agentforce org using our Trailhead account, and as our agent expired, we had to create another org using the Trailhead account. But now, with the Spring ’25 release, we can create an agent org using our normal Salesforce developer org by creating scratch orgs. In this tutorial, we will learn … Read more >>>
After creating a new agent in Salesforce Agentforce, when a user asks a query or question, the agent understands and processes the information, takes action to perform tasks, and responds to the user. These actions enable agents to process queries and provide accurate responses. There are different ways to create custom actions in Agentforce. In this tutorial, … Read more >>>
Salesforce has launched Agentforce, which allows users to ask questions to agents, who then perform tasks and retrieve information. Information must be secure between retrieval from the server and display on the agent UI. Therefore, Einstein’s trust layer plays a crucial role here. In this tutorial, we will learn about the Einstein trust layer in … Read more >>>
When working with agents in Salesforce, there are various types of agents with distinct capabilities. We can only deploy some of them in the Salesforce org so that Salesforce users can utilise them, while others can be deployed on external sites, such as community sites, for external or end users. In this Salesforce tutorial, we … Read more >>>
After creating and deploying an Agent in Salesforce, we need to train the agent with natural language so that when a user or customer asks the agent a query, the agent should display the result. This can be done using topics, instructions, and actions, which are the building blocks of agents in Salesforce. In this … Read more >>>
To enable Agentforce in the Salesforce Developer Edition, when you search for Agents in the setup and don’t see them, you may not have a license for the feature. Even if you wanted to enable Agentforce for practice, we would need to set up Agentforce in a Trailhead Playground to achieve this. In this tutorial, we will learn how to … Read more >>>
Start with AgentForce in Salesforce. Create your first agent and deploy to your Salesforce Org.
Learn how to work with flows in Salesforce with 5 different real time examples.