Activity Timeline in Salesforce

Activity Timeline in Salesforce allows users to track their activities.

In this Salesforce tutorial, I will explain about activity timeline in Salesforce. I will also explain how to enable activity timelines in Salesforce.

Additionally, I will step-by-step guide you on how to customize the activity timeline in Salesforce.

Activity Timeline in Salesforce

The Salesforce activity timeline shows the activities such as emails, calls, tasks, and events in one place. Activity timeline is present on the dashboard that allows the users to access and track the complete activities that they perform, such as email history, prioritize tasks, upcoming events, etc,

You can use it in the accounts, cases, contacts, contracts, claims, leads, opportunities, and insurance policies. You can even view the activity timeline on the custom object with the activity-enabled feature.

Enable Activity Timeline Salesforce

Sometimes, the activity timeline in Salesforce is not visible on the dashboard. Here is the example; you can see that the activity timeline is not visible in the lead objects.

Instead of showing the activity timeline, it shows the “Open Activities” and “Activity History” in the related section.