Custom Picklist and Multi-Select Picklist in Salesforce: Global Value Sets, Defaults, Replace and Deploy

A picklist is a field that lets users choose one value from a list an admin defines, and a multi-select picklist lets them choose several values from that list on the same record. Think of a lunch order form: the picklist is the “pick one main dish” box, and the multi-select picklist is the “tick every side you want” box.

If you build fields, reports or validation rules, this choice decides how clean your data stays. A global value set adds one more layer: a single shared list, so West means the same thing on every field that uses it.

Below I walk through how a custom picklist, a multi-select picklist in Salesforce and a global value set fit together, using a Delivery Region and Product Lines build for Ridgeline Supply in a Winter ’27 org. You will be able to create each one, change values without breaking records, set a default with a formula, and deploy the values to another org.

This Tutorial Covers: