INCLUDES() Function in Salesforce

INCLUDES() Function in Salesforce

While working as a Salesforce Admin, our client wanted to track customer interest in buying a product using a multi-select picklist field called Interested Products on the Lead object. The client wanted to check whether a lead selected Mobile from a list of options, such as Laptop, Mobile, and Accessories. Based on this condition, the … Read more >>>

ISPICKVAL() Function in Salesforce

How to use the ISPICKVAL Function in Salesforce

While working as a Salesforce admin, I got a requirement from our client. Basically, they wanted to ensure that users enter the resolution details before closing a customer’s case. Many users were directly changing the case status picklist to ‘closed’ without adding a resolution. To solve this, I used the ISPICKVAL() function in a validation … Read more >>>

LEN() Function in Salesforce | Calculate Length of Text

LEN() Function in Salesforce

The client wanted all mobile numbers entered in Salesforce to be exactly 10 digits. They need this validation to ensure accurate communication with their customers. Any number shorter or longer than 10 digits should trigger an error message and prevent the record from being saved. As a Salesforce Admin, I used the LEN() function in … Read more >>>

IMAGE() Function in Salesforce [Use Cases, Syntax & Examples]

How to add image in the formula field in Salesforce

While working as a Salesforce admin, recently, I got a client requirement to automatically display the company logo on the account record as soon as a new account is created or an updated account name. The client did not want users to upload logos manually. Instead, they wanted Salesforce to show the correct logo based … Read more >>>

CASESAFEID() Function in Salesforce | Syntax, Examples, & Use Cases

Use CASESAFEID Function in Salesforce Classic

Recently, I worked at a multinational company that uses Salesforce to manage customer relationships. One day, I was assigned the task of converting a 15-record ID to a case-insensitive 18-record ID. So, I have searched a lot and found that Salesforce has a built-in function named “CASESAFEID” for these types of conversions. In this Salesforce … Read more >>>

BR() Function in Salesforce | How to Break Line in Salesforce

How to Break Line in Salesforce Classic

While working as system administrator in an organization that uses Salesforce for customer management, I was tasked with printing basic contract details. But there is one twist: each detail must be a new line. So, I have found that Salesforce provides a function named “BR” that inserts a new line. In this tutorial, we will … Read more >>>

ACOS() Function in Salesforce | Syntax, Examples, and Use Cases

Calculate the inverse cosine value using Salesforce Classic

We utilise Salesforce CRM to track our marketing campaigns. Each campaign stores a cosine similarity score between customer interests and product categories in a custom number field called Similarity_Score__c. This score is always between -1 and 1. As a Salesforce Admin, I needed to calculate the angle value of this score for advanced analytics. To … Read more >>>

CONTAINS() Function in Salesforce | Syntax, Examples, & Use Cases

CONTAINS() function in Salesforce

While working at a company that uses Salesforce for customer relationship management, I needed to check whether a text field contained a specific substring. As a solution, I found that Salesforce provides a function called CONTAINS that checks whether a specific text value exists within another text field. In this tutorial, we will learn how … Read more >>>

GETSESSIONID() Function in Salesforce | Syntax, Examples, & Use Cases

Use GETSESSIONID Function in Salesforce

While working as a Salesforce developer at Texas Customer Management Company. I was tasked with retrieving the user’s session ID using the Salesforce tool. And as a solution to this, I found that Salesforce provides us with the function named “GETSESSIONID”. In this tutorial, we will learn how to use the GETSESSIONID() Function in Salesforce. … Read more >>>

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