How to Update Picklist-Multiselect using Flow in Salesforce

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In Salesforce, the picklist-multi-select field allows us to select multiple values for a single field. If any object in Salesforce has a picklist multi-select field and you need to update it, you can do so from the edit feature of that record page.

We can also automate the process of updating the picklist muti-select field with the help of Flows. In this Salesforce tutorial, we will learn to update the picklist multiselect using Flow in Salesforce.

Update Picklist-Multiselect using Flow in Salesforce

To Update Picklist-Multiselect using Flow in Salesforce, we will create a flow to update a custom picklist multi-select field in the Opportunity object. To do so, navigate to the setup page and follow the below steps.

1. On Salesforce’s Setup page, go to the Quick Find box, then search for Flows and select it.

2. In the flows setup window, click on the button New Flow.

3. Select the option Record Trigger Flow and click the Create button.

Update Picklist multi-select using flow in Salesforce

4. Now configure the following trigger conditions to run the flow.

  • In the Object field, select the object containing the picklist multi-select field you want to update.
  • In the Configure Trigger, select the option ‘A record is created or updated’.
  • You can also set the Conditions Requirements for the flow to trigger.
  • Under the heading Optimize the Flow, select the Action and Related Records option.
Use record trigger flow to update Picklist Multiselect field

5. Add an Update triggering Record element to the flow.

Use Flow to update Salesforce multi select picklist

6. Configure the Update records element in the following way.

  • Enter the Label and the API Name of the update record element.
  • Select the option Use the Opportunity (object) record that triggered the flow.

In the section, Set filter conditions, we will add conditions to update the record; in this scenario, I added the criteria that when Country is set to USA in any record, the Picklist Multi-select field States will be updated.

For this criteria, we have selected Field as Country, Value as Equals, and Value as USA.

Picklist Multi-select update using flow in Salesforce

7. In the section Set Field Values for the Opportunity (Object) Record, we will configure the Picklist Multi-select field that we want to update.

In the Field, select the picklist multi-select