Salesforce Agentforce Training Course: Build Real AI Agents from Scratch (2026)
Learn to design, build, and deploy Salesforce AI agents — no prior AI experience needed.
This is the only Agentforce course that takes you from zero to deploying production-ready AI agents across Service Cloud, Community Sites, Slack, and Data Cloud — all in one structured program. Over 15+ hours of HD video across 4 progressive modules, you’ll implement real enterprise scenarios like autonomous service agents, Data-Triggered Agents with RAG, and prompt-engineered automation — skills employers are actively hiring for in 2026.
✅ 100+ professionals trained
✅ Aligned with Salesforce Certified Agentforce Specialist (AI-201) exam
✅ Covers Agentforce Spring ’26 features
✅ Instructor is a Salesforce Certified Admin + Developer
Everything You Get When You Enroll Today
Beginner to Advanced — No Experience Needed
Start from zero and progress to deploying real enterprise AI agents. No prior AI or programming experience required.
4 Structured Modules with Real Business Scenarios
Each module is built around actual enterprise use cases — from Service Agent deployments to RAG-powered Data Cloud agents.
12+ Hours of Premium HD Video Training
Detailed, step-by-step walkthroughs recorded in full HD — pause, rewind, and revisit anytime at your own pace
Lifetime Access + Free Updates for Every Salesforce Release
Pay once, learn forever. Includes free updates for every new Agentforce release — including Spring '26 content already added.
Downloadable Course Materials, PDFs & Exercise Solutions
Every module includes downloadable reference PDFs, code files, and step-by-step solution guides to reinforce your learning.
Certificate of Completion — Share on LinkedIn
Earn a verified Certificate of Completion to showcase your Agentforce skills to employers and clients on LinkedIn and your resume.
Exclusive WhatsApp Community of 100+ Agentforce Learners
Join a private group of active Salesforce professionals — ask questions, share wins, and get peer support throughout your learning journey.
Live Doubt-Clearing + Interview Preparation Support
Stuck on a concept? Get direct support from the instructor. Plus, access mock interview Q&As to confidently ace your next Salesforce job interview.
Internship & Placement Assistance Included
Get hands-on internship exposure and placement support to launch or accelerate your Salesforce AI career with real employer connections.
AI-201 Agentforce Specialist Exam Aligned Curriculum
The course curriculum is mapped to the Salesforce Certified Agentforce Specialist (AI-201) exam — giving you dual value: practical skills + certification readiness.
Success Stories
Salesforce Agentforce Training Course Contents
Module 1: Introduction to Agentforce
- Introduction to Agentforce and AI Agents.
- Introduction to Agent Builder
- Create Your 1st Agent in Agentforce
- Building Blocks of Agentforce – Subagent, Instructions, and Actions
- Introduction to Agent Builder in Salesforce
- Create Custom Action Using Apex and Flows
- Need for Multiple Employee Agents in Agentforce
- Assigning an Agent to a Different Group of Users in Salesforce
- Atlas Reasoning Engine in Agentforce
- Einstein Trust Layer in Agentforce
Module 2: Agentforce Script
- Introduction to Agent Script: The need of Hybrid Reasoning for Agents
- Create a new Agent using Agent Script
- Create Agents using Canvas and Script in Agent Script
- Assign Permissions, Test the agent from the new Enhanced Preview mode
- Build a Complex Custom Action Using Flow
- Agent for Setup in Salesforce
Module 3: Service Agent, Community Site, & Context Variables
- Create and Deploy Service Agent on Community Site
- Transfer Conversation AI Agent to Human Agent
- Context Variables - How Agentforce Service Agent Greet by User’s name
- AI Agent with External API’s
- Agentforce Testing Centre Salesforce | Setup, Features & Tips
Module 6: Agentforce Vibes – AI Agent for Developers
- Introduction to the Data Triggered Agents to be Invoked When Record changes
- Invoking Agents from Record-Triggered Flow to run Autonomously in the Backend
- Agentforce Data Library: Set up Data cloud intro to RAG, DLO, DMO, Retrievers
- Create Agent with Agentforce data library, Learning how agent access RAG data
- Data Triggered agents With Data cloud to Access unstructured Data
- Introduction to Model Context Protocol: - Testing MCP with AI code Assistants
- Setup Salesforce MCP in VS Code and Cursor AI IDE
- Exploring all the Tools from Salesforce MCP Server
- Introduction to Model Builder and Configuring OOB and Custom LLM Models
- Adding External Model to Salesforce Data cloud: - Bring your own model (BYOM)
Module 5: Prompt Template & Prompt Engineering
What you’ll achieve: Deploy end-to-end agents in production environments, including Slack integration and Einstein Email Replies.
- Introduction to Prompt template and Prompt Builder
- Build First Prompt template, Invoke Apex class from Prompt Template
- Build Prompt template and invoke Flows from the template and Vice Versa
- Build Prompt template to be used as custom Actions for Agent Actions
- Build complex prompt template using Flex type, Invoke Prompt template from Apex
- Invoking Prompt Templates through REST API
Module 5: Prompt Template & Prompt Engineering
What you’ll achieve: Deploy end-to-end agents in production environments, including Slack integration and Einstein Email Replies.
- Introduction to Agentforce for Developer, Installing extension in VS code
- Introduction to Agentforce Vibes and Setting up in VS code
- Creating a LWC component using Agentforce Vibes
- Creating a Batch class using Agentforce Vibes
- MCP for Agentforce Vibes and Setting up Docker and Jira
- Configure a Third-Party MCP Server for Agentforce Vibes - Setting up Jira MCP
- How to Create Custom Flow Component Using Agentforce Vibe.
- Manage Orgs, Users and Data with Agentforce Vibes
- Enforce Security and Code Quality with Agentforce Vibes
Who Should Take This Course?
- ✅ Salesforce Admins who want to move into AI implementation roles and command higher salaries
- ✅ Salesforce Developers looking to build Apex-driven custom agent actions and integrate LLMs
- ✅ Salesforce Consultants who need to advise clients on Agentforce architecture and deployment
- ✅ IT Professionals & Career Switchers with no prior AI experience who want to break into the Salesforce AI ecosystem
- ✅ Anyone preparing for the Salesforce Certified Agentforce Specialist (AI-201) exam
BUY NOW
Agentforce Training Course
Only This Course-
Agentforce Training Course
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4 Structured Modules & 15+ Hours of Video Course
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Real Enterprise Project Walkthroughs
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Lifetime Access + Free Updates (incl. Spring '26)
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PDF Course Materials & Exercises
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Certificate of Completion
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WhatsApp Community Access
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Doubt-Clearing & Interview Prep Sessions
Complete Training Course Bundle
Salesforce + Agentforce-
Everything in Agentforce Course
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Full Salesforce Admin Training Course
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65+ Hours of Total Video Content
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Placement & Internship Support
Meet Your Instructors
Shubham Kanse
Shubham Kanse is a Salesforce Developer at TSinfo Technologies, where he architects AI-powered Agentforce solutions across enterprise client projects. He holds multiple Salesforce certifications, including Salesforce Administrator, Developer, and Agentforce Specialist credentials. In this course, he draws on real project experience building Service Agents for customer support automation, integrating Apex-based custom actions, and deploying RAG-powered agents with Data Cloud — the exact skills covered in every module.
Frequently Asked Questions
Is this course aligned with the Salesforce Certified Agentforce Specialist (AI-201) exam?
Yes. The curriculum covers all major AI-201 exam domains, including Prompt Engineering, Einstein Trust Layer, Data Cloud for Agentforce, Custom Agent Actions, and Agent Deployment — making this course ideal as both a practical training and exam prep resource.
What is the difference between Agentforce Service Agents and Employee Agents?
Service Agents interact with external customers on channels like websites and Experience Cloud, while Employee Agents are deployed inside Slack or internal Salesforce tools for productivity automation. This course covers both in depth.
Does this course cover Agentforce Data Library and RAG?
Yes. Module 2 includes a full section on setting up Agentforce Data Library, configuring Data Cloud with DLO (Data Lake Object), DMO (Data Model Object), and Retrievers — covering both structured and unstructured data access via RAG (Retrieval Augmented Generation).
What tools or Salesforce edition do I need to follow this course?
You will need a free Salesforce Developer Org (available at developer.salesforce.com) with Agentforce enabled. The course walks you through setting up your org from scratch in Module 1.
Will I receive a certificate after completing this course?
Yes. Upon completing all modules, you will receive a Certificate of Completion from SalesforceFAQs, which you can share on LinkedIn to signal your Agentforce skills to employers.
How is this different from free Trailhead Agentforce content?
Trailhead provides individual modules focused on theory. This course delivers a structured, project-based curriculum with 12+ hours of video, real enterprise deployment scenarios, Apex-based custom actions, and live doubt sessions — going far beyond what Trailhead offers.
Does the course cover Agentforce Spring '26 updates?
Yes. Lifetime access includes free updates, and new content reflecting Salesforce’s latest Agentforce releases (including Spring ’26) is added regularly.
What kind of support is included?
You get access to a dedicated WhatsApp community group, doubt-clearing sessions, and interview preparation support from the instructor team.
Still, if you have any other questions to ask, send an email to bijay@salesforcefaqs.com.
