Open Activities related list not visible in Salesforce

In this Salesforce tutorial, we will understand how to add open activities under the related list when the open activities related list is not visible or missing in Salesforce.

Recently, when I was working with the objects in Salesforce then I saw the open activities related list is not visible in Salesforce. For adding the open activities related list, I found the solution that helped us. So in this tutorial, we will understand the solution for open activities related lists not visible in Salesforce.

So, here we will discuss these topics in this Salesforce tutorial:

• Open Activities related list not visible in Salesforce
• Open Activities related list not visible in Salesforce lightning
• Open Activities related list not visible in Salesforce Classic

Open Activities related list not visible in Salesforce

In Salesforce the open activity is placed under related lists that inform us which meeting, task, event, and appointment is still pending for the records.

However, when I strive to approach the records of the account object in Salesforce. The account object includes records from the states such as Memphis, New York, etc, but the open activities section is missing from the Related list of the account object.

So, after looking the multiple solutions, I found the two best solutions for salesforce lightning and a solution in Salesforce Classic that help me to add the open activities related list.

Further, we will discuss some of the steps that we can follow how to configure the open activities under the related listing in Salesforce lightning and salesforce classic.

Now, let’s move ahead and see the Open Activities related list is not visible in Salesforce in Salesforce. We will explore both the salesforce experiences: Salesforce lightning and Salesforce Classic.

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Open Activities related list not visible in Salesforce lightning

Here we will understand how to add open activities related list in salesforce lightning. If you want to learn how to add open activities related list in salesforce follow these steps:

Method-1: Using the Edit Page Option

Step-1: First, login into the salesforce lightning account. Click on the App Launcher, then click on Sales. The Sales Home page will open. And then click on the Account Object that is present in the nav bar.

Step-2: After clicking on the Account Object, the accounts home page is open, then on one of the Account option. Here we are selecting Burlington textile corp of America.

Step-3: After clicking on the record, the Burlington textiles corp of America page is open and we can see that the Open Activities related list is not visible.

Step-4: Click on the gear icon, under the gear icon the Edit Page option is present. Click on the Edit Page option.

Step-5: After clicking on the Edit Page option, click on the Page Layout that is present on the left sidebar after that click on the Related Lists option.

After clicking on the Related List option, you can see that the related list items are shown on the screen. Drag and Drop the Open Activities related item under the Related List section.

Step-6: After dragging the Open Activities, drop the open activities under the Related Lists and then click on the Save option.

Step-7: After clicking on the Save button, you can see that the Open Activities section is now visible under the Related Lists.

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Method-2: Using Page Layout Option

Step-1: Click on the gear icon under the gear icon there is a Setup option. Click on the Setup option and then click on the Object Manager which is present with the Home tab.

Step-2: After clicking on the Object Manager, the Object Manager page is open. Enter the object name in the search box, here we are entering the USA student object and clicking on it.

Step-3: After clicking on the USA Student object, the details page of the USA Student page is open. Click on the Page Layout.

Step-4: After clicking on the Page Layouts, the Page Layouts page is open. Click on the USA student Layout.

Step-5: Click on the Related Lists option. After clicking on the Related Lists option, you can see that the related list items are shown on the screen. Drag and Drop the Open Activities related item under the Related Lists section.

Step-6: After dragging the Open Activities, drop the Open Activities under the Related Lists and then click on the Save option.

Step-7: After clicking on the Save button, you can see that the Open Activities section is now visible under the Related Lists.

This is how we understand how to add open activities related list in Salesforce lightning. Further, we will learn how to add open activities related lists in salesforce classic.

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Open Activities related list not visible in Salesforce Classic

Here we will understand how to add open activities related list in salesforce classic. If you want to learn how to add open activities related list in salesforce classic follow these steps:

Step-1: First, login into the Salesforce Classic account, and click on Setup. Next, click on the drop-down arrow that is present in the nav bar. After clicking on the arrow more object is shown and click one of the objects. Here we are clicking on the Developer USA object.

Step-2: After clicking on the object, the Developer USA page is open. Click on the record present under the Developer USA.

Step-3: After clicking on the records, the Hipolito Rolfson Jr record page is open and we can see that there are no Open Activities under the Related Lists after that click on the Edit Layout option.

Step-4: After clicking on the Edit Layout option, click on the Related Lists option. After clicking on the Related Lists option, you can see that the related list items are shown on the screen. Drag and Drop the Open Activities related item under the related list section.

Step-5: After dragging the open activities, drop the Open Activities under the Related Lists and then click on the Save option.

Step-6: After clicking on the Save button, you can see that the Open Activities section is now visible under the related lists.

So, with this, we understand how to add open activities related list in Salesforce Classic.

Conclusion

In this Salesforce tutorial, we have learned how to add open activities related list in salesforce. This can be performed on both salesforce lightning and salesforce classic.

Here is the set of topics that we have discussed in this tutorial:

• Open Activities related list not visible in Salesforce
• Open Activities related list not visible in Salesforce lightning
• Open Activities related list not visible in Salesforce Classic

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