How to activate deactivated picklist value in Salesforce

In this Salesforce tutorial, we will learn how to activate a deactivated picklist value in Salesforce. In addition, we will look at how Salesforce Lightning and Salesforce Classic are used to activate the deactivated picklist value in existing records.

While working in an organization that uses the Salesforce CRM tool, I was asked to reactivate the previously deactivated picklist value to modify the business process.

So, If you want to learn how I activate the deactivated picklist value for requirement changes, feedback, audits, reporting, etc. in both Salesforce Lightning and Salesforce Classic components, you have come to the right place.

What does activating a picklist value mean in Salesforce?

In Salesforce, activating the picklist value means making a certain deactivated option on a picklist field on the records accessible for selection. It allows the client to select the predefined values from the picklist field.

By default, when we create a new picklist field value it is automatically activated. However, we can make the activate picklist field value deactivated, as per our requirements.

In addition, it is important to activate the picklist values as it helps to meet up with the needs of our organization. Even it allows the client to control the options, check data integrity, and set limited values to choose from.

With this, we have understood what activating the picklist value means in Salesforce. Now, we will move ahead and learn the procedure to activate the deactivated picklist value in Salesforce Lightning.

Check out, How to deactivate picklist value in Salesforce

How to activate deactivated picklist value in Salesforce Lightning

Here, are the steps to activate the deactivated picklist value in Salesforce Lightning:

Step 1: First log in to the Salesforce account and select “Setup” from the menu in the top right corner of the page.

Step 2: From the setup menu, click on the “Object Manager” option.

Step 3: It will redirect you to the object manager page, now search for the object whose picklist value you want to reactivate and click on it. So, here I click on the “Product” object.

Step 4: Click on the “Fields & Relationships” option left side menu on the screen.

Step 5: Now, search for the picklist field whose picklist value you want to activate. Here, I select the “Payment Method” field.

Step 6: On success, it will redirect us to the picklist detail page. Now, scroll down to the “Inactive Values” section.

Step 7: Find the picklist value that you want to reactivate and click on the “Activate” link next to it. Here, I select the “Cheque” picklist value.

Step 8: With a click, it will shift the deactivated value from the “Inactive Values” section and move to the “Values” section.

Step 9: To check that the whether the picklist values have been reactivated correctly, navigate to the item and check whether the deactivated value is visible in the picklist field or not.

With this, we have successfully learned to reactive the deactivated picklist value in Salesforce Lightning Component. Now, we will proceed and learn to activate the deactivated picklist value in Salesforce Classic.

How to activate a deactivated picklist value in Salesforce Classic

Here, are the steps to activate the deactivated picklist value in Salesforce Classic.

Step 1: We must first sign in to Salesforce Classic. To do this, click on “Avatar” and select “Switch to Salesforce Classic”.

Step 2: Then, select “Setup” from the menu.

Step 3: Scroll down to the “Build” section. Select the object for which we want to activate the deactivate the picklist value under “Customize”. In this case, I select the “Lead” object.

Step 4: Now to get the field that you want to reactivate click on the “Fields” option.

Step 5: Find the field from the list of the fields whose picklist value you want to activate. Here, I select the “Lead Source” picklist field. 

Step 6: Scroll down to the “Inactivate Values” section, where you will see a list of all the deactivated picklist values.

Step 7: Find the picklist value that you want to reactivate and click on the “Activate” link next to it. Here, I select the “Trade Show” picklist value.

Step 8: With a click, it will shift the deactivated value from the “Inactive Values” section and move to the “Values” section.

Step 9: To check that the whether the picklist values have been reactivated correctly, navigate to the item and check whether the deactivated value is visible in the picklist field or not.

With this, we have successfully learned to reactive the deactivated picklist value in Salesforce Classic Component.

Conclusion

We have learned that activating the deactivated picklist value in Salesforce is the procedure that reactivates previously inactive options within a picklist field.

In addition, we have also understood that by reactivating the picklist value, we ensure data integrity and consistency. Moreover, we have learned the various examples where we need to activate the deactivated picklist values.

Furthermore, we have discovered the steps to activate the deactivated picklist value in Salesforce Lightning and Salesforce Classic component.

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